Executive Presidential Suite with Resort View
Sleeps 5 · 288 m² · 2× Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
JW Marriott Hotel Macau
★★★★★ Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI, Macau, MO
9.4 guest rating· 258 reviews
The five stars
JW Marriott Hotel Macau holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Health or beauty spa nearby, Fitness facilities (surcharge), Swimming pool, Room service and Sauna.
Guests score it 9.4/10 across 258 reviews.
About this hotel
Luxurious Accommodation
With 1,015 elegantly styled rooms and suites offering stunning views, JW Marriott Hotel Macau provides a lavish retreat for guests seeking comfort and sophistication.
Entertainment and Dining
Situated within Galaxy Macau™, guests can easily access a variety of international cuisines and vibrant entertainment options all in one place, ensuring a truly unforgettable experience during their stay.
Relaxation and Convenience
From unwinding by the pool to indulging in local delicacies, guests can escape the city's hustle and bustle within the hotel premises. With amenities catering to both business and leisure travelers, JW Marriott Hotel Macau guarantees a memorable and convenient stay.
Book your stay at JW Marriott Hotel Macau now to experience approachable luxury in the heart of Macau!
Rooms & rates
Chairman King Suite
Sleeps 3 · 192 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Executive 2 Double beds with Executive Lounge Access
Sleeps 3 · 48 m² · 2× Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Premier 2 Double Beds with Resort View
Sleeps 3 · 50 m² · 2× Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Retreat Studio with Whirlpool & Patio King or Double
Sleeps 3 · 55 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe 2 Double Beds with City View
Sleeps 3 · 44 m² · 2× Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Retreat Pool Suite with Lounge Access
Sleeps 3 · 110 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Room, 1 King Bed, Pool View
Sleeps 3 · 50 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Separate bathtub and shower
Room, 2 Double Beds, Pool View
Sleeps 3 · 50 m² · 2× Double bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Separate bathtub and shower
Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )
Sleeps 3 · 96 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Separate bathtub and shower
Amenities
- Exercise/lap pool
- Free pool cabanas
- Heated pool
- Pool sun loungers
- Swimming pool
- Health or beauty spa nearby
- Spa/wellness center services
- Sauna
- Fitness facilities (surcharge)
- Secured parking
- Restaurant
- Air conditioning
- Beach umbrellas
- Free beach shuttle
Show all 84 amenities
- Front desk (limited hours)
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Accessible shuttle
- Accessible train station shuttle
- Airport transportation - drop-off (surcharge)
- Airport transportation - pickup (surcharge)
- Allergy-free room
- ATM/banking
- Beauty Services
- Bicycle-friendly property
- Bulk dispenser for toiletries
- Casino nearby
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Clubhouse
- Concierge service
- Currency exchange
- Emergency cord in bathroom
- Express check-in
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Free bus station shuttle
- Free wired internet
- Fruits
- Garage
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Hot tub/Jacuzzi
- Internet access
- Ironing service
- Key card access
- Kid meals
- Lift / Elevator
- Luggage storage
- Manicure
- Massage services
- No accessible shuttle
- No accessible train station shuttle
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Playground on site
- Private check-in/check-out
- Process in place to check health of guests
- Reception hall
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Steam room
- Supervised childcare/activities
- Swimming nearby
- Television in common areas
- Water park access (surcharge)
- Water sports equipment
- Water tubing nearby
- Wheelchair accessible
- Wine release events
Location
Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI, Macau, MO
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say9.4258 reviews
+ Excellent service+ Clean and spacious rooms− Limited late-night drink options− Minor issues with gym equipment
Cleanliness9.3
Service9.8
Location9.3
Room Quality9.3
Amenities9.3
Value for Money9.3
Comfortable and stress free stay!
10.0We had pleasant stay at JW Marriott Macau. The standout aspect was the customer service, specifically Executive lounge and Manager Inga, thank you looking after my family. I highly recommend to who looking for a comfortable and stress- free stay.
Family’s favorite resort
10.0Once again the Jw Macau didn’t disappoint. We went in a group of 9 people and an unforgettable time again. The staff goes out of their way to make sure each guest was taken care of and nothing was too troublesome. We have just checked out and are planning the next trip. The staff is what stands out. The executive lounge was only opened starting at 2pm this trip. To my understanding, it will close entirely when I return in October. This is truly unfortunate and seems that there will be some changes from what we are use to. Thank you Sophia and the wonderful staff, especially at the lounge. Ariel and Inga thank you for being so personable. My kids still remember you. Thank you again.
Absolutely wonderful in January!
10.0The winter sunshine had seemed to permeate all...and my memories have remained sparkling. The hotel was in fine form... the Club Lounge immaculate; the available Pool and Gymnasium bustling. I had loved the views from my high floor room and the staff were uniformly kind and magnanimous. I cannot wait to return someday. It was a superb Hotel to be staying at with friends as well.
Excellent Hotel and Attention to Detail
10.0A truly excellent hotel. I cannot say enough about the staff especially David the VP of Ops, Edel (hope I got that right) from the concierge team and Inga from the executive lounge plus the whole executive lounge team. This hotel exudes great service from the moment you arrive. Friendly bellmen, efficient staff getting you through the lobby and in our case to the executive lounge to check in. As an Ambassador member I was given an oversized room and my daughter was near in a regular room. Both rooms were large and very well appointed. The little details matter and here the hotel nails it. 1. Endless bottled water provided in room. At one point my daughter had over 25 bottles. Bravo! 2. Ties for your device cables. 3. Fresh fruit replenished daily. 4. Bountiful towels replaced twice per day. 5. Bountiful sundries in bathroom. 6. FREE MINIBAR. Bravo! 7. Good TV channel assortment 8. Allowing you to pick the timing of housekeeping and turndown service! 9. Bountiful executive lounge. 10. Bottled water and free sunscreen by pool. 11. A bottle of wine in my room with chocolates. 12. Helpful Conciege team Everything in this hotel has a sense of place and being in place. Large welcoming spaces, nice decor and nice facilities. Plus, as a bonus, you have the entire Galaxy complex with the mall, restaurants and pool deck. I do note that the Foot Hub spa will not let in families with children under 18 though they have no issues letting Chinese guests scream away on their cellphones. Rather foolish I must say. Try the Vinca Spa nearby its professional and well appointed, For the price we paid and service we got the hotel was an exceptional value and refreshing change from overpriced European and American properties that charge a lot and provide little. Though I live far from Macau I would happily return.
Thanks to Juno and Roland!
10.0I just want to say thank you so much to Juno and Roland for being so kind and courteous. You helped us book a last minute car ride to Hong Kong airport when we had an emergency and for that we are so grateful. Wonderful staff! I also very much enjoyed the food at this hotel. As a vegan, sometimes I worry when I travel but the chef took extra care to ensure that I was well fed. Thank you!
It deserves the 5 stars hotel with 6 stars service 👍🏻
10.0Love the hotel, very grand & clean. Staff are super friendly, from the helpful front door staff help us loading the luggage from car, to our check in staff Kayla, and Arun taking care our luggage, room service staff building tent for our kids, can’t remember all the names, but their smiles gave us memorable trip in Macau. Will definitely come back again!
Hotels of Earth · questions
- Is JW Marriott Hotel Macau really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please note that for breakfast inclusive rates only include breakfast up to maximum 2 people.
Room with executive lounge access and room package only include benefits for single or double occupancy. There will be additional charges for supplement inclusions if occupancy is more than 2 guests.
Please note that charges for extra guest is HKD 575 (accommodations only) per person per day. Extra bed is subject to availability and needs to be confirmed by the hotel. There will be additional charges for supplement inclusions.
Third person supplementary charges (e.g. breakfast, Executive Lounge access) for guest under 13 are not included in the total price, and will be charged upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.