Standard Queen and Single Room
Sleeps 3 · 23 m² · Twin bed, Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
- Shower
Cool Palms Motel
★★★ 4 Nebo Road, Mackay, AU
8 guest rating· 705 reviews
About this hotel
Convenient Location
Cool Palms Motel is strategically located just minutes away from Caneland Central shopping centre, Mackay city centre, and Mackay Airport, making it the perfect choice for both leisure and business travelers.
Comfortable Accommodation
Each room at Cool Palms Motel offers a cozy retreat with modern amenities such as a private bathroom, flat-screen TV, air-conditioning, and a dining table. With all rooms situated on the ground floor, convenience is guaranteed for all guests.
Relaxing Facilities
Guests can unwind in the fully fenced outdoor pool and barbeque area, ideal for enjoying the pleasant weather. Additionally, take advantage of the after-hours check-in service and stay connected with complimentary WiFi throughout the property.
Experience convenience, comfort, and relaxation at Cool Palms Motel - book your stay now!
Rooms & rates
Family Room
Sleeps 4 · 40 m² · 2× Twin bed, Double bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Coffee/tea maker
Large Family Room
Sleeps 5 · 42 m² · 3× Twin bed, Double bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Coffee/tea maker
Standard Queen Room
Sleeps 2 · 23 m² · Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
- Shower
Queen Studio
Sleeps 2 · 22 m² · Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Coffee/tea maker
Queen and Single Studio
Sleeps 3 · 23 m² · Twin bed, Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Coffee/tea maker
Amenities
- WiFi available
- Fence around pool
- Outdoor pool
- Swimming pool
- Free Parking
- Accessible parking
- Private parking
- Breakfast in the room
- Air conditioning
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
Show all 41 amenities
- BBQ facilities
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Express check-in/check-out
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Heating
- Invoice provided
- Key access
- Laundry
- Laundry washed per local authority guidelines
- Outdoor furniture
- Physical distancing rules followed
- Picnic area
- Sanitized tableware & silverware
- Smoke alarms
- Staff adhere to local safety protocols
- Vending machine - drinks
Location
4 Nebo Road, Mackay, AU
- Check-in
- from 02:00 PM to 11:00 PM
- Check-out
- until 10:00 AM
What guests say8705 reviews
+ Friendly staff+ Good location+ Value for money+ Clean and tidy− Cleanliness issues− Old furniture− Maintenance required
Cleanliness7.5
Service8.5
Location9.0
Room Quality7.0
Amenities8.0
Value for Money8.0
Location good with easy access
8.0Beds were comfortable and facilities clean
− Step up into room cloud have a lower step to assist older visitor
Perfect
10.0Friendly, welcoming owners. Nothing was too much trouble. Kitchette was great!
okay
9.0tidy
− nil
Guest review
6.0− Noise from A1
Guest review
10.0I like everything it's a great place to stay I would highly recommend others to stay there and they are very welcoming and friendly
− Nothing
Fair
5.0Close to city
− No couch
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for AUD 5 per person per night when using an available cot.
Children up to and including 0 years old stay for free when using an existing bed.
People no matter the age stay for AUD 15 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.