Superior Double Room
Sleeps 2 · 18 m²
- Desk
- Private bathroom
- Coffee/tea maker
- Free WiFi
- TV
The Old Custom House
★★★★ South Quay,, Padstow, GB
8.6 guest rating· 1923 reviews
About this hotel
Luxurious Bedrooms with Stunning Views
The Old Custom House offers elegant bedrooms with luxurious bathrooms, overlooking Padstow’s medieval harbour. Each room is warmly furnished with satellite TV, free Wi-Fi, and some offering views of the harbour or estuary.
Award-Winning Dining Experience
Indulge in fresh, local fish and seafood at the stylish restaurant. Enjoy freshly cooked full English breakfasts and an extensive menu at 'The Old Custom House Restaurant', blending ancient and modern decor for a unique dining experience.
Traditional Bar and Sunny Conservatory
Relax in the large bar serving hearty pub food and local ales, or dine in the sunny conservatory. Just a short walk from Padstow’s bustling center, experience a warm welcome, comfortable stay, and delicious dishes during your visit.
Book now to enjoy a memorable stay at The Old Custom House!
Rooms & rates
Signature Twin Room
Sleeps 2 · 18 m² · 2× Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Free WiFi
- TV
Cozy Double
Sleeps 2 · 7 m² · Double bed
Deluxe Suite
Sleeps 2 · 8 m² · 2× Queen bed
Signature Double Room
Sleeps 2 · 18 m² · Double bed
- Desk
- Private bathroom
- Coffee/tea maker
- Free WiFi
- TV
Comfort Double Room
Sleeps 2 · Double bed
- Desk
- Private bathroom
- Coffee/tea maker
- Free WiFi
- TV
Deluxe Suite
Sleeps 2 · King bed
- Desk
- Private bathroom
- Coffee/tea maker
- Free WiFi
- TV
Apartment
Sleeps 5 · 2× King bed, Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Free WiFi
- TV
Self Catering
Sleeps 5 · 40 m²
- Private bathroom
- Kitchen
- Shower
- Hair dryer
- Radio
Standard Double
Sleeps 2 · 16 m² · Double bed
- Private bathroom
- Coffee/tea maker
- Shower
- TV
- Telephone
Amenities
- Free WiFi
- Restaurant
- Bar
- Barber/beauty shop
- Pet bowls
- Non-smoking rooms
- Non-smoking throughout
- Adult only
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- First aid kit available
Show all 32 amenities
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Key access
- Kid meals
- Laundry washed per local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Wine/champagne
Location
South Quay,, Padstow, GB
- Check-in
- from 04:00 PM to 09:00 PM
- Check-out
- until 11:00 AM
What guests say8.61923 reviews
+ Friendly staff+ Great location− Cleanliness issues− Room maintenance needed
Cleanliness7.9
Service9.3
Location9.4
Room Quality7.3
Amenities8.8
Value for Money8.3
One night stay
9.0Very satisfied with our room ,staff friendly and helpful.
− We booked table for dinner in the restaurant 18.30, although only one table occupied we were seated at 18.50 .. 19.10 we left to eat elsewhere as not been served even for a drink. Such a shame as other restaurants locally were packed..
Place very tired and could do with a clean .
1.0Nothing
− The whole trip - would not recommend
Leuke en gezellige locatie
8.0De locatie aan de haven maakt dit hotel de keuze waard. Vanuit raam uitzicht op boten en gezellige kade
− De kamer is wat klein en voelt wat benauwd door schuine wanden, vooral trap en halletje ernaar toe donker en krap. Bedden waren wel perfect! Ontbijt stelt niet veel voor
Perfect location!
9.0Excellent location in the heart of the town. Perfect for walking to drinks or dinner. Parking available across the road from the hotel.
Guest review
7.0It was an ideal location
− The staff were very friendly but at times were very slow in serving
Schöne Wohnung in einem hübschen Städtchen
9.0Wunderschöne, sehr grosszügige Wohnung. Zwei grosse Schlafzimmer mit eigenem Badezimmer. Die Küche ist gut ausgestattet. Die Lage ist gut, sehr nahe zum Zentrum.
− Leider war das Wohnzimmer sehr dunkel aufgrund der zugewachsenen Fenster.
Good to know
Please note the lead guest must be 18 years and older.
You must show a valid photo ID upon check-in.
Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.
There is scaffolding outside some of the Value and Double rooms until 18th March 2024.
A deposit may be required at the property.
›Parking
No parking available.
›Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.
›Internet
WiFi is available in the hotel rooms and is free of charge.