Flamingo Beach Mate♡

Could be so much better

6.0

Very mixed review, hotel could be top notch but unfortunately we had a few issues. At one point we just couldn’t be bothered to continue to complain it was spoiling our holiday. Beds, absolutely horrific. If I hadn’t known a bed was there I would have thought I was on the floor. If a hard bed is your thing fab but to spend thousands on a self catering hotel for the bed to be the main point it was really disappointing. They provided a mattress topper, as much use as a chocolate fire guard. Went to discuss it again. Absolutely not a think they could do every single mattress they advised was the same. At this point we were ready to move hotels. Eventually they put another mattress topper on which made it sleep able. Bathroom sink very little pressure then part way through zero water. Came and fixed it. Day after sink was spewing green stuff. Turns out it was the aircon in the room below. - cockroach one day in the shower. Other than that the rest of the room/balcony was decent and spacious. Pool area my most favourite part, clean and very quiet (could have had more music around the actual pool and not the pool bar for a better atmosphere) never once struggled for a sunbed. However although we travelled with a 17 year old and no kids we found that the lifeguard was either in his shed with the door propped slightly open or he was asleep. Feared this put kids at risk so made the staff aware. Breakfast, a very good variety however found that it was pretty cold most mornings unless you orderd fresh omelette or eggs. Some mornings you were waiting for plates and cutlery/cups by the time they came out breakfast was like a cattle market - not good. Overall I would go back to the hotel albeit the mattress’s were changed in the full hotel. In general the hotel was pretty clean, quiet and peaceful. Location was the best part. Although we paid to upgrade the room to a sea view. I just think we ended up a bit unlucky, but it felt like it was one thing after another and couldn’t be bothered to continue going back to reception we just wanted to enjoy the time we had together as a family which is very rare for us.

Hermoso

10.0

Las habitaciones son geniales, amplias y funcionando todo correctamente. Excelente limpieza.

− Nada, todo es excelente.

Un hotel qui a le potentiel pour faire mieux

6.0

Sa localisation, la piscine

− Les travaux pendant nos vacances, le wifi quasi inexistant, le manque d’organisation du staff au petit déjeuner, le balcon trop petit

Guest review

8.0

The room was clean and a good size, nice view

− Housekeeping come very early Breakfast wasnt that nice When we were checking out, the lady gave us an invoice for cocktails and coffees that were billed to out room( we didn't have anything from the hotel) when I told her we this she was quite rude.

Can’t wait to return

10.0

I recently returned from a week’s stay at this hotel from 4th-11th July, where I holidayed with my two teenage sons (17 and 15), and overall we had a fantastic time. Our first impressions, arriving just after 1:00 a.m., weren’t the best. The welcome felt a little lacking, and unfortunately the lifts weren’t working, meaning we had to carry our suitcases all the way to our room without any assistance. We had also booked through Jet2 and were a little disappointed that there wasn’t a welcome meeting or information pack, as this is something we’ve always been used to on previous holidays. That said, once we’d settled in, our opinion quickly changed. The hotel was spotlessly clean throughout, and our room was far more spacious than we expected. The online photos really don’t do it justice. Breakfast offered plenty of choice, although there were a few occasions where there was a wait for clean plates and cutlery, so that is one area that could be improved. The location was excellent. It was close enough to everything, yet just far enough away from the busier areas to enjoy some peace and quiet. The beach and harbour were only a few minutes’ walk away, making it the perfect base for exploring. The biggest highlight of our stay was the staff. A very special thank you to Omar, Asia and Shana. They were incredibly warm, welcoming and genuinely friendly, always taking the time to chat with us and making us feel valued throughout our stay. Their kindness and outstanding customer service truly made our holiday what it was. Despite a few minor issues at the beginning of our stay, we had a wonderful holiday and would definitely recommend this hotel. Omar, Asia and Shana are the reason we’ll be booking this hotel again. Thank you for making our holiday so memorable.