Family Suite
Sleeps 5 · 72 m² · 4× Bunk bed, Queen bed
- Private bathroom
- Kitchenette
- Kitchen
- Coffee/tea maker
- Shower
Apart Hotel Gran Pacifico
★★★ Av. Pacifico 3490, La Serena, CL
8.8 guest rating· 1315 reviews
About this hotel
Luxurious Apart Hotel with Beachfront Views
Outdoor Paradise : Enjoy the outdoor swimming pool, garden, and BBQ facilities.
Family-Friendly : Kids can have a blast at the game room and children's playground.
Convenience at Your Fingertips : Benefit from free Wi-Fi, laundry services, and tours to top attractions.
Ready to experience a perfect blend of comfort and convenience at Apart Hotel Gran Pacifico? Book now and make unforgettable memories!
Rooms & rates
Family Apartment
Sleeps 4 · 72 m² · Queen Bed, 2× Twin bed
- Balcony or patio
- Private bathroom
- Deep soaking bathtub
- Kitchenette
- Free WiFi
Two-Bedroom Suite
Sleeps 4 · 72 m² · 2× Queen bed
- Private bathroom
- Kitchenette
- Kitchen
- Coffee/tea maker
- Shower
Two-Bedroom Suite
Sleeps 4 · 72 m² · 2× Double bed
- Private bathroom
- Kitchenette
- Kitchen
- Coffee/tea maker
- Shower
Superior Quadruple Room
Sleeps 4 · 72 m² · 2× Double bed
- Private bathroom
- Kitchenette
- Kitchen
- Coffee/tea maker
- Shower
Apartment (2 Adults)
Sleeps 4 · 70 m² · 2× Double bed
- Private bathroom
- Kitchenette
- Kitchen
- Coffee/tea maker
- Shower
Family Room
Sleeps 6 · 72 m² · Double bed, 2× Bunk bed, Queen bed
- Private bathroom
- Kitchenette
- Kitchen
- Coffee/tea maker
- Shower
Apartment
Sleeps 4 · 72 m² · Queen bed
- Private bathroom
- Kitchenette
- Kitchen
- Coffee/tea maker
- Shower
Amenities
- Free WiFi
- Fence around pool
- Outdoor pool
- Swimming pool
- Free Parking
- Breakfast in the room
- Breakfast takeaway containers
- Screens / Barriers between staff and guests for safety
- Pets allowed
- Pet basket
- Pet bowls
- Beach
- 24-hour front desk
- Tour desk
Show all 59 amenities
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- BBQ facilities
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Face masks for guests available
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Games room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key access
- Laundry
- Laundry washed per local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shallow end
- Shared stationery like menus, pens are removed
- Staff adhere to local safety protocols
- Table tennis
- Terrace
- Thermometers for guests provided by property
Location
Av. Pacifico 3490, La Serena, CL
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.81315 reviews
+ Close to the beach+ Clean and spacious accommodations− Service could be improved− Some maintenance issues noted
Cleanliness8.6
Service9.1
Location9.3
Room Quality8.8
Amenities8.9
Value for Money8.2
Guest review
10.0Cómodo, amplio, limpio y bien ubicado
Bastante cómodo
9.0Es un departamento con dos habitaciones
− La estufa a gas en mal estado
Un desastre mundial. Tanto así que no aguantamos sólo una de 8 noches.
1.0La verdad hay poco o nada que se pueda rescatar. Está cerca de la playa, pero sin vista al mar. Es un lugar como de otra época con espacios comunes y varias cabañas agrupadas en bloques de 4 sin decoración. Quizás tuvo una época de gloria, pero se nota que se ha abandonado y claramente ya no hay inversión.
− La calefacción no funcionó. Nos llevaron dos calentadores muy pequeños que claramente no temperaron y pasamos una noche muy mala con demasiado frío. Tanto así que si bien reservamos 1 noche, nos quedamos solamente la primera y nos fuimos a otro lado. El hotel nos devolvió sólo una parte de lo pagado y nos descontó el cargo por uso de tarjeta. Muy mal. Además, hay mal olor (así como a humedad), y falta evidente mantención: la alfombra de la escalera muy sucia, las duchas de los baños con sarro. Interior lúgubre y algo tétrico. De verdad no vayan. El puntaje de Booking no refleja la realidad,
Good to know
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in public areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
People 4 years old and over stay for CL$ 17,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.