Cocobay Unawatuna♡

Guest review

10.0

Ruhige, tolle Lage direkt am Strand Freundliches, aufmerksames Personal Essen war fein

− Alles tip rop

Tolle Lage am Strand, ideal zum Surfen lernen, sehr freundliches Personal

10.0

ruhige, schöne Lage Freundliches, aufmerksames Personal Essen und Trinken

− -

Guest review

9.0

Strávili jsme zde 3 noci a s pobytem jsme byli opravdu spokojeni. Pokoje jsou krásné, čisté a mají úžasný výhled na moře. Jídlo bylo naprosto fantastické a personál byl po celou dobu pobytu velmi milý, ochotný a usměvavý. Hotel je jen kousek od nádherné pláže Jungle Beach, která se nám moc líbila a rozhodně stojí za návštěvu. Děkujeme za příjemný pobyt. Budeme na něj rádi vzpomínat a pokud se někdy vrátíme na Srí Lanku, moc rádi se ubytujeme znovu.

I like the location

7.0

Perfect location with your own beach

− Front desk staff could do better with their attire! Not appealing at welcome Bathroom had strong order from pipes.

Spacious Room and Friendly Staff, but Limited Privacy

6.0

The room was spacious and made a great first impression. I had booked a room with a plunge pool and was pleasantly surprised to also find a jacuzzi in the bathroom, which I had not expected. The bathroom itself was very large and the room felt comfortable overall. Staff were welcoming and respectful throughout my stay, and I especially appreciated being allowed an early check-in, which made arrival much easier.

− As a solo female traveller, the main downside was the lack of privacy. Although there are partitions between neighbouring rooms, the front of the plunge pool area is open and there is frequent foot traffic from staff. I often felt exposed when using the outdoor area and had staff constantly looking in towards the evening when the room lights were on, I ended up keeping curtains closed in the room, which reduced the benefit of having the view. The plunge pool layout was also inconvenient as the pool sits directly between the room and the seating area, leaving no easy path around it. The beach itself is relatively small and does not feel particularly private, with local activity and boats nearby, so travellers expecting a secluded resort beach experience may want to manage expectations.

Comfortable Stay Undermined by Maintenance Problems

6.0

The staff remained polite and accommodating during my stay and I appreciated being offered a late check-out, which helped with my airport transfer plans. The room was spacious and comfortable overall and the resort has potential for a relaxing stay.

− There were a few maintenance and dining issues that affected my experience. The bathroom had an unpleasant smell during the stay and required maintenance visits more than once. Cleaning improved it temporarily as the smell of cleaner overpowered it but the issue returned. I also experienced repeated problems with the jacuzzi not functioning properly and eventually stopped trying to use it. The breakfast and dinner arrangements were more limited than expected as they operate on fixed menus rather than buffet service. Personally, I would recommend checking the menu beforehand and considering ordering separately rather than automatically choosing breakfast or half board. I also found the repeated promotion of the independent massage service uncomfortable and would have preferred a less direct approach, allowing guests to enquire if interested rather than being approached multiple times. The resort could do with asking the gentleman to not be pushy and tonnot invade personal space especially if it's a solo female guest. He frequently remained poolside while i was in my private plunge pool.