Standard Japanese-Style Room with Shared Bathroom
Sleeps 4 · 12 m² · 6× Futon Mat
- Air conditioning
- Single-room air conditioning for guest accommodation
- Minibar
- Safety deposit box
- TV
Shibu Onsen KOKUYA
★★★★★ Hirao 2200, Yamanouchi, JP
9.3 guest rating· 393 reviews
The five stars
Shibu Onsen KOKUYA holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Room service.
Guests score it 9.3/10 across 393 reviews.
About this hotel
Luxurious Japanese Experience
Private Outdoor Hot Spring Baths : Immerse yourself in relaxation in the comfort of your own private outdoor hot spring bath.
Culinary Delights : Indulge in traditional local cuisine at Restaurants Nagaoan and Yawaragi, or savor a Western breakfast upon request.
Zen Spa and Hot Springs : Rejuvenate your body and soul with a massage at Zen Spa, and unwind in 9 indoor and outdoor hot springs, some available for private use.
Experience the epitome of Japanese hospitality at Kokuya. Book now to secure your stay in the heart of the renowned Shiba Onsen hot spring area.
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Rooms & rates
Deluxe Japanese-Style Room with Open-Air Bath
Sleeps 4 · 140 m² · 2× Double bed, 2× Futon Mat
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Superior Japanese-Style Room with Open-Air Bath
Sleeps 4 · 18 m² · 4× Futon Mat
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
- Coffee/tea maker
Standard Japanese-style Room with Open-Air Bath
Sleeps 3 · 16 m² · 4× Futon Mat
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- WiFi available
- Hot spring bath
- Free Parking
- Restaurant
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Ski storage
- Skiing
- 24-hour front desk
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
Show all 50 amenities
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Cycling
- Daily housekeeping
- Designated smoking area
- Entertainment staff
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Heating
- Karaoke
- Key access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Open-air bath
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Public Bath
- Safety deposit box
- Sanitized tableware & silverware
- Shuttle service
- Shuttle service (free)
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Thermometers for guests provided by property
- Vending machine - drinks
Location
Hirao 2200, Yamanouchi, JP
- Check-in
- from 03:00 PM to 08:00 PM
- Check-out
- until 10:00 AM
What guests say9.3393 reviews
+ Friendly and accommodating staff+ Excellent food options+ Exceptional onsen facilities− Cleanliness issues in some rooms− Room sizes smaller than expected− Value not aligned with high pricing
Cleanliness8.4
Service10.0
Location9.8
Room Quality7.9
Amenities9.8
Value for Money8.8
Pour une aventure traditionnelle et des onsens incroyables.
9.0Le bain dans la chambre.
Comme si nous étions de la famille
8.0La gentillesse incroyable de tout le personnel a été le point fort de notre séjour. C’est de loin l’endroit de tous ceux que nous avons visité pendant notre voyage au Japon, où nous nous sommes sentis le mieux accueillis, ce qui est beaucoup dire car nous nous sommes sentis bienvenus absolument partout. Ceci dit, ici c’est un accueil comme si nous faisions parti de la famille. Nous avons également beaucoup aimé les bains privés de l’hôtel, qui sont beaucoup plus agréables que ceux du village. Nous avons également apprécié la diversité des soupers qui nous ont été servis avec la demi-pension. Malgré que nous soyons restés quelques soirs, nous n’avons pas eu le même souper deux fois. Une option japonaise et une option “western” sont aussi offertes au déjeuner, et il y a de la variété à tous les jours pour ces deux options.
− Nous avons moins aimé la grandeur de la chambre où nous nous sentions un peu plus coincés. Les aires communes, et la chambre sont un peu défraichis aussi et mériteraient d’être remis un peu à jour, malgré que tout soit tout de même très propre. Le rapport qualité prix nous a semblé un peu élevé a vu de cela.
Guest review
8.0スタッフの皆さんの対応がとても良かったです。湯量がとても多く温泉は最高でした。
− おかみさんの対応が悪し。常連は、大切にするけど、いちげんさんは無視。あの態度はどうかなー。
Guest review
9.0Все
− Номера подуставшие немного
Hotels of Earth · questions
- Is Shibu Onsen KOKUYA really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
A deposit may be required at the property.