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Hotel Shepherds Bush London

★★★★ 11-12 Poplar Mews, Shepherd’s Bush, London, GB

8 guest rating· 2698 reviews

About this hotel

Convenient Location

Hotel Shepherds Bush London is ideally situated outside the London congestion charge zone, adjacent to Shepherd's Bush Market underground station, and a short stroll from the renowned Westfield London shopping centre - the largest in Europe.

Comfortable Accommodation

Each room at our hotel is equipped with modern amenities including a large flat-screen TV, en-suite bathroom, and soundproof windows. Guests can also enjoy complimentary toiletries, linen, a safe, iron & ironing board, hairdryer, and tea/coffee making facilities.

Attractions and Accessibility

Explore nearby attractions like the O2 Shepherd's Bush Empire, easily accessible within a 4-minute walk. Additionally, major landmarks such as Oxford Circus and Marble Arch are just a 20-minute tube ride away. With Heathrow Airport reachable in just 50 minutes via tube, our hotel offers both convenience and comfort for your London stay.

Book now for an unforgettable experience at Hotel Shepherds Bush London.

Rooms & rates

Deluxe Double Room

Sleeps 3 · 15 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Comfort Single Room

Sleeps 1 · 11 m² · Double bed

  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Standard Quadruple Room

Sleeps 4 · 23 m² · King bed, 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker

Standard Double Room

Sleeps 2 · 12 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Twin Room

Sleeps 2 · 13 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Economy Single Room (basement - no window)

Sleeps 1 · 8 m² · Twin bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

King Room

Sleeps 2 · 14 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Triple Room

Sleeps 3 · 24 m² · 3× Twin bed, Twin bed, Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Quadruple Room with Shower

Sleeps 4 · 28 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Small Double Room with Window and Double Bed

Sleeps 1 · 10 m² · Double bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Amenities

  • Free WiFi
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
  • Pet bowls
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
Show all 71 amenities
  • Family rooms
  • Access to health care professionals
  • Allergy-free room
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Picnic area
  • Private check-in/check-out
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Terrace
  • Toilet with grab rails
  • Vending machine - drinks
  • Vending machine - snacks
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say82698 reviews

+ Location+ Friendly Staff− Noise− Odors in Rooms
Cleanliness7.6
Service8.6
Location9.1
Room Quality7.0
Amenities7.6
Value for Money8.0

Perfect base for exploring

10.0

Great location! Its my 3rd stay here and have always found everyone to be so welcoming and helpful. Lovely comfy bed.

Caroline · GB · 2026-10-24

Confort e comodità con i mezzi

8.0

Camera silenziosissima, pulita, bagno nuovo e confortevole. Hotel attaccato alla metro quindi comodissimo per spostarsi ma anche vicino a locali per mangiare in una zona tranquilla

− L’unica nota i cuscini non troppo comodi

Elisa Letizia · IT · 2026-10-22

Clean and Comfy for the price. Great location for Gig venues nearby...

7.0

Stayed a few times. This time in a bigger Double Room. Clean and comfy. No noise as well apart from a constant dripping Toilet Bowl. Overall good. Bit overpriced for that area of London for one night as it doesn't include Breakfast. Great location for both Shepherds Bush Empire and Bush Hall, which is probably why its a bit more expensive than some of the bigger chain hotels also in the area like The IBIs and Prem Inns....

− Constant dripping water in the Toilet Bowl. Reception on the TV very poor.

A.K · GB · 2026-10-22

Great value for money!

8.0

It was a very good room given the competitive price paid.

− Not something they can easily resolve, but parking is a little further away than I would have wanted.

Michael · GB · 2026-10-21

Posizione perfetta per teatro e per tanti pub lì vicino, ma la camera era minuscola e il bagno non pulitissimo. Rapporto

6.0

La posizione molto comoda per dove dovevo andare io

− Camera minuscola bagno non pulitissimo

Alessandra · IT · 2026-10-21

Good to know

Guests are required to show a photo ID and also to present the same card used at the time of booking upon check-in.

Extra beds can only be provided at extra fee in King rooms, the Family Quad room and Triple accessible room (one roll-away bed per room). Suites and other room types cannot accommodate an extra bed.

Please note, no breakfast is served at this property.

Please note that this property is strictly nonsmoking.

When traveling with pets, please note that an extra charge of GBP 35 per night applies. A pet waiver form needs to be signed on check-in. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.