Homewood Suites by Hilton Anaheim Resort – Convention Center♡

Up and down

6.0

Fantastic location but insane price gouging for absolutely no reason, upcharge for parking? Why not provide a lovely discount or bar voucher if you are not driving? The fancy cost room and car spot got us a room overlooking the first floor's lovely metal and HVAC units! I'd think that should be another nice perk fixed up for a view worse than Gary. Another mystery for the price was the tv, it was not smart nor offered much access to much anything. At least the pool and hot tub were ideal for the one rainy week. Breakfast knocked out of the park! Big win for the kitchen team here, not only enjoyed but made sure to hit up the buffet again that next morning, I can easily say this was the best I've had in a hotel between Chicago, Miami, and West Coast. Staff was relaxed and polite, well trained, noticed everything very clean and organized for the stay. I'll also add that the hotel brand push for credit cards, benefits, and hoping to buy loyalty is silly. The first hotel to notice no one can be stuck with one brand, regardless of how accessible, and combine benefits and rewards across multiple popular retailers and services will become the immediate top tier for promoting consumer confidence and motivating free marketing.

Home away from Home comfort and convenience

10.0

The Homewood Suites by Hilton was conveniently located to the Anaheim Convention Center. The front desk team was welcoming and helpful with directions to local dining establishments. The rooms were clean and comfortable and very well equipped as a true home away from home. Breakfast each morning was hot and fresh.

Our favorite Disney hotel

10.0

Our family loves it here. The room is clean and spacious the beds are comfortable and the walk to the Toy Story parking lot (where you grab the bus) is about a 5 minute walk. All of this makes it a great location. What makes it the perfect location though is William. There are so many hotels to choose from when you are visiting Disneyland but we love it here because of William. Our first stay we met him and he helped us with a credit card fraud situation that happened on our road trip. Disney Magic outside of Disney property … all with a calming smile while I wanted to just throw in the towel. Months later when we had another trip planned that was not Disney we decided to still book this location and deal with the bad LA traffic because we had such an amazing experience our first time. It was so nice to arrive for check in and have William there to greet us, even remembering who we were. Once again the room was spotless and breakfast was good and the customers service is simply the best of the best. Thank you William for always having a smile…Hilton is very lucky to have you!!

Great staff experience

10.0

We have stayed at Homewood Suites Anaheim four times and we always have a great experience. Recently I had a pack of 40 bottled waters delivered to the hotel but we were staying on the second floor. I asked the front desk if they could store them in the back for me when my husband returns later, but a really nice employee named Kevin offered to take them up to our room for us. Excellent customer service at this hotel.

Excellent stay

10.0

All of the employees were amazing! Front Desk, housekeeping, maintenance, food service. They were kind, calm, and helpful. I found myself repeatedly going up to the front desk to say how wonderful my stay was

Group visit to Disneyland

6.0

PROS: Reasonably priced hotel that includes breakfast and in-suite kitchen. Close to Toy Story parking lot where you can catch a shuttle bus to the main gate at the theme park. CONS: First level back door locks don’t work so anyone can get into the hotel. No elevator security. It was difficult to get our room serviced even when we made requests in the morning. We ended up leaving our towels and trash outside the door so it could be removed. There are closer suite hotels to the Downtown Disney park entrance (Springhill Suites, Residence Inn and Desert Palms Inn and Suites). Parking is $40/day.