Royal City Motor Inn♡

Night mare

2.0

Moldy shower curtain. We paid for new one. Control for the heater was broken,we were freezing all the time,we wore our winter jackets all the time. We ended up leaving two days early because we were sick of freezing .stayed 5 days paid for seven days. Broken patio door that we were told to wedge a long stick in to lock it an stop cold coming in. Only a half of roll of toilet paper for seven days. The staff was nice.the boss was in Vegas for the holidays.

Convenient hotel for work. Great hot breakfast

6.0

Hotel owner will go out of his way to insure stay is comfortable

Big Disappointment

2.0

When I went to check in to the Inn I could see from the state of the lobby that this motel had seen better days. It was clear that the new owners were in the process of renovating the old motel. Uncharacteristically I asked to see the room before checking in. The room door would not stay shut if it were not locked. The air conditioning wasn't on (temp in mid 30s) and I could not get the air conditioner to work. There was a sliding glass patio door with a badly broken screen on it and the view was of a dried out, brown lawn. The manager(?) said he would show me another room. In that room the very old air conditioner was actually plasterd into the wall. The view from that room was of the large pile of renovation debris. I didn't stay long enough to see if the air conditioner put out any cool air and I told the manager(?) that I would look for another room in town. The Inn did charge me for the room and I called Expedia to complain. The service rep called the Inn to request a refund but was told they would not make a refund and that my expectations were much too high. I have been booking rooms with Expedia since at least 2004 and I have never walked out on a reservation before. I learned that I cannot count on an acceptible level of accomodation when booking with Expedia which I find quite dissappointing.

Bugs and stains

2.0

Spiders and silverfish in the bathroom area, and what appeared to be a cockroach crawling on the tap. Sheets and pillowcases were stained. Entry and hallway smelled like cigarette smoke, but thankfully the room did not. Instead of a window, there was a patio door out to a grassy area full of cigarette butts. The screen didn't lock so I was unable to leave it open to cool the room down overnight, and the air conditioner was old and didn't move much cool air. If I hadn't been too exhausted to think I would have turned around and left as soon as I saw the place.

Great breakfast at a decent price

8.0

Cook to order breakfast was awesome for my family and the kids loved it. Very close proximity to spray park and museum. The owner was nice and would do everything he can to make you feel comfortable. Considered the price we paid, all in all a good experience.

Couple of days in Brooks

6.0

This hotel has plainly seen better days. It appears to be a work in progress with renovations. It certainly is not for anyone who likes pleasant surroundings. That said the owner was friendly and hospitable. Free hot breakfast was very nice. Rooms are secure with door codes and no keys to worry about. We had a large room which was very comfortable, although older style. For the cheap price we were quite happy with our stay as we were only at the hotel at the end of each day.