Madarao Elm Pension

Owners are nice people and friendly,but lacking in cleanness and management

4.0

The meal included both fish and meat dishes, along with a salad and soup, and the portion sizes were generous. Owners were welcoming and attentive. Our room on the 2nd floor had a nice view, and we enjoyed the snowy scenery.　The shared washroom and toilet on the second floor looked almost clean and well-maintained.

− There wasn't a drying area, so we had to put on wet shoes and gloves again the following day. The pension is three stories high, the experience will vary a lot depending on which room you stay in.　The bathroom and toilet on the ground floor were very damp and dirty, the sink had lots of hair and grime on them, there were lines of ants. We couldn’t stay there for more than 5 min. The room on the second floor is clean and comfortable. During the night, it was quite hot because we couldn't adjust the temperature. Since there's no vending machine, we got the water from the tap. The room doesn't have any tissues, mirrors, or towels and toothbrushes, so I'd recommend bringing your own.　Things we had in our room were beds, a sofa, a small stand and a trash box and some hangers. The upper areas were neglected, with visible cobwebs and dust in the rooms and the shared washroom. After our one-night stay there, my family and friends' family members suffered from a terrible stomach full for a week.

Guest review

9.0

We felt very welcomed and comfortable during our stay! The dinner and breakfast were very good and convenient. Tosh will drive you up to the ski hill, except if it snowed too much and the roads aren’t clear, but it was a nice walk and the powder at the resort was amazing, so can’t complain about that! Walk back is downhill and easy. Tosh was able to receive our boards we shipped from the airport. The beds were comfortable and the shared bath facilities (you can lock the door for privacy if you want) were nice after a long day snowboarding in the cold. Many thanks to Tosh and his wife.

− It’s simple but comfortable accommodations so just make sure you read the description to see if it is right for you. I suggest making sure you get a towel at check-in because there wasn’t one in the room.

Guest review

9.0

The elderly Japanese couple are super lovely and will help you with any request. Their food is delicious and they will assist you with booking snow gear from a neighbouring accommodation. The onsen bath after the ski was perfect also.

− Nothing. But it might upset some people that the building and facilities are quite dated and walls are thin.

Guest review

8.0

Great breakfast to set you up for the day

Never again would I stay at this place !!!

1.0

Nothing

− Clensines was unacceptable, full of dust, old and not cleaned properly, trash in the coners of the room under the beds, old matresses and pillows, dirty pillow cases full of hair, web cob and dust on the lamps. Could not close and lock the room door properly. Had to move out after the first night and request my refund for the rest of my stay !!!

宿選び間違った。

4.0

わからない。、

− 食事に問題があった可能性があるか グループのみんなが翌日帰宅してからお腹が痛いと言ってた。