Basic Double Room, 1 Queen Bed, Non Smoking, Lake View
Sleeps 2 · 30 m² · Queen Bed
- Private bathroom
- Shower
- TV
- Hair dryer
- Daily housekeeping
Tzam Poc Resort
★★★ Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Santa Catarina Palopo, 07010, Santa Catarina Palopo, GT
8.4 guest rating· 24 reviews
About this hotel
Luxurious Amenities at Your Fingertips
Immerse yourself in relaxation at Tzam Poc Resort with an outdoor pool, spa tub, and sauna. Indulge in complimentary wireless internet, a hair salon, and a cozy fireplace in the lobby.
Delicious Dining Options and Nightlife
Savor a mouthwatering meal at the on-site restaurant or grab a snack at the convenient snack bar/deli. Unwind with a refreshing drink at the bar/lounge or poolside bar after a long day. Wake up to a complimentary full breakfast each morning.
Convenience and Comfort
Enjoy the attentive service of multilingual staff, make use of laundry facilities, and explore the on-site library. With a roundtrip airport shuttle available and free valet parking, your stay will be stress-free.
Ready to experience luxury and relaxation at Tzam Poc Resort? Book your stay now and make unforgettable memories.
Rooms & rates
Romantic Suite, 1 King Bed, Non Smoking, Lake View
Sleeps 2 · 30 m² · King bed
- Private bathroom
- Shower
- TV
- Hair dryer
- Daily housekeeping
Luxury Room, 1 King Bed, Non Smoking, Lake View
Sleeps 2 · 19 m² · King bed
- Private bathroom
- Shower
- TV
- Hair dryer
- Daily housekeeping
Superior Suite, 1 King Bed, Non Smoking, Lake View
Sleeps 2 · 400 m² · King bed
- Private bathroom
- Shower
- TV
- Hair dryer
- Fireplace
Basic Double Room, 1 Queen Bed, Non Smoking, Lake View
Sleeps 2 · 30 m² · Queen Bed
- Private bathroom
- Shower
- TV
- Hair dryer
- Daily housekeeping
Premium Suite, 1 King Bed, Lake View
Sleeps 1 · 350 m² · King bed
- Private bathroom
- Kitchenette
- Shower
- TV
- Hair dryer
Amenities
- Free WiFi
- Pool sun loungers
- Pool umbrellas
- Sauna
- Free long-term parking
- Free self parking
- Free valet parking
- Free breakfast
- Free full breakfast
- Snack bar/deli
- Beach shuttle (surcharge)
- Front desk (limited hours)
- Airport transportation - pickup (surcharge)
- Area shuttle (surcharge)
Show all 26 amenities
- Designated smoking area
- Fireplace in lobby
- Garden
- Library
- Multilingual staff
- Picnic area
- Porter/bellhop
- Skydiving nearby
- Terrace
- Theme park shuttle (surcharge)
- Tours/ticket assistance
- Wheelchair accessible
Location
Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Santa Catarina Palopo, 07010, Santa Catarina Palopo, GT
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.424 reviews
+ Beautiful views+ Excellent service
Cleanliness7.9
Service8.9
Location8.9
Room Quality8.3
Amenities8.3
Value for Money8.3
Guest review
10.0Most beautiful views and the pool is the main attraction
Servicio excelente
10.0Ubicación privilegiada, una vista espectacular del lago y los volcanes. Pero sin duda, lo que más descata es el servicio, todos muy amables y atentos a lo que necesitamos.
Guest review
10.0This hotel was so beautiful! I
Guest review
10.0I have had this property on my radar for years because i have seenit all over social media. The room was beautiful and clean. The only thing was the water drainage was a little sluggish in the shower and the water pressure was not great. Otherwise, the property was absolutely beautiful especially the money shot of the infinity pool with the Volcanoes in the background. Staff was super friendly and accommodating.
Beautiful hotel
10.0Breathtaking views, beautiful aesthetic, very attentive and kind staff. Keep in mind there is no A/C or fan in the room, but in March with the window open, we slept fine.
Guest review
8.0One of a kind! Beautiful property. Very helpful staff.
Good to know
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
›Pets
Pets not allowed
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›Pets
Service animals not allowed
›Check-in & Check-out
Contactless check-out is available
›General
Guests are provided with free hand sanitizer
›Covid
Property follows sanitization practices of COVID-19 Guidelines (CDC)
›General
Staff temperature checks are conducted regularly
›Guest type
Essential workers only - NO
›Accessibility
No elevators
›General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
›General
Staff wears personal protective equipment
›Covid
Property does not offer onsite COVID-19 testing
›General
Food service has been amended for enhanced safety
›General
Property is cleaned with disinfectant
›General
Social distancing measures are in place
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available
›Children and extra beds
No cribs (infant beds) available
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›Health & Safety
Property does not require health documentation at check-in