Samba Hotel

Guest review

8.0

Nothing to report.

Guest review

10.0

Better than expected. The staff and the privacy are my top two reasons for giving 5 stars.

Guest review

8.0

Personnel aimable, lits confortable, buffet varié. Je recommande fortement.

Guest review

10.0

Eugene the resident manager helped us out at every turn. The check-in front staff needed to see my Expedia reservation confirmation. WARNING: None of my USA Visa or MC creditcards worked at the hotel or the airport; there is an ATM on the street in front of the hotel. Eugene had to escort me to go use it to pay for my restaurant bill. But, there were at least 30 locals waiting in line and four armed security guards who let Eugene and me cut in line so that I would not miss my flight; I felt out of place and guilty. The restaurant food was exellent, but overpriced; Eugene offered a 20% discouut for the previous night's dinner. The breakfast was included at the same hotel restaurant and it was very good. If you don't speak Portugese, you will find very few English speakers, but almost everyone we encountered was nice and tried to help.

Não piso lá novamente

2.0

Os funcionários da recepção eram simpáticos, porém tive muitos problemas nesse hotel. O mais grave foi que quando cheguei em casa, percebi que 100 dólares desapareceram da minha carteira que deixei no cofre do hotel, e este foi o único momento que ela ficou desacompanhada. Não deixem nada no cofre, pois é o local mais óbvio para roubos!!! Além disso, internet não funcionou na maior parte do tempo. Alarme de incêndio tocou 4 da madrugada e tive que ir para recepção pela escada, para descobrir que era fumaça do exaustor da cozinha. Não tinha chaleira no quarto para fazer um chá. Restaurante só oferecia opções de buffet, e nada a la carte, obrigando a consumir o buffet somente. Não tinha transfer para o aeroporto. Enfim, foi terrível. Não recomendo, e não piso lá novamente.

Great but there is room for improvement

6.0

Overall, my stay at Hotel Samba was quite enjoyable, but there is definitely room for improvement. The hotel is very clean and well-maintained, which I appreciated. The location is quite convenient, being close to Luanda Cabo, making it easy to explore the area. The bar service was good, However, the service at the reception desk could be faster, staff seemed overwhelmed at times. Improving staff awareness and responsiveness would greatly enhance the guest experience. The pool area has potential but currently lacks loungers and towels readily available, which would make lounging more comfortable and convenient. Regarding the dining options, I found the buffet style somewhat limited and overpriced. I would prefer an à la carte menu for more variety and better value. Overall, a good stay, but addressing these areas could make it a much more outstanding experience.