Caresse, a Luxury Collection Resort & Spa, Bodrum♡

Nice Resort but not up to 5 stars standard

6.0

The resort is attractive and enjoys a beautiful setting. The beach has crystal-clear water, the swimming pool is large and pleasant, and there are lovely views of the sea. Our sea-facing room was comfortable and well appointed. The Bulgari bathroom amenities were a nice touch, and the evening turndown service was appreciated. The main issue during our stay was the air conditioning. Even on the lowest setting, it blew very forcefully directly onto the bed. My partner woke up with a sore throat after sleeping under the airflow all night. We tried switching the air conditioning off, but the room quickly became too hot to sleep comfortably. Unfortunately, we were unable to find a satisfactory compromise. There is only one operating restaurant in the hotel, the Buddha-Bar restaurant. The menu is almost entirely Asian, which may appeal to many guests but offered very little variety for those who prefer other types of cuisine. We also found several dishes to be excessively salty. Apart from room service, there are no alternative dining options within the hotel. Another downside was the persistent smell of cooking drifting from the kitchen into the corridors, particularly on the fourth floor near the elevators. The staff are young, friendly and polite, but service is sometimes inconsistent. It can be difficult to attract someone’s attention at the restaurant or on the beach, and communication is occasionally complicated by limited English proficiency. On several occasions our orders were misunderstood. It was also surprisingly difficult for my partner and me to be served at the same time, with one meal often arriving 10 to 15 minutes after the other. The Wi-Fi was another weak point. The connection frequently dropped, requiring repeated reconnections. On the balconies, at the restaurant and on the beach, the signal was particularly weak, making it difficult to upload photos, use social media or stream content reliably. The hotel also allows a significant number of outside visitors to access its relatively small beach. As a result, especially at weekends, hotel guests may struggle to find available sun loungers either on the beach or around the pool deck. Finally, music is played continuously on the beach and in the restaurant. At times it creates a pleasant atmosphere, but at other times it can become intrusive for guests looking for peace and relaxation. The spa facilities are pleasant, although only female massage therapists are available, which may be a consideration for some guests.

I really enjoyed my short stay

9.0

Amazing view from the room of the beach ,the pool , and landscaping , our room was spacious like a studio , very clean , spacious bathroom . Service of staff was excellent , breakfast very good

− Water was dripping from the AC above the ceiling and the technician could not fix it . Some staff have difficulty to understand English Language .

Im grossen und Ganzen war der Aufenthalt sehr gut. Sehr gutes Essen, saubere Liegen, jeder Wunsch wurde erfüllt (manchma

10.0

Es war sehr sauber, es gab Ordnung. Alles hatte seinen Ablauf und seinen Platz und eine gewisse Ruhe und Leichtigkeit

− Es gab zum Teil jüngere Angestellte, die es nicht noch nicht so gewohnt waren mehrere Leute auf einmal zu bedienen. Wenn man als Paar neben einer Gruppe sass wurde man schnell vergessen... unsere Bestellung kam zu spät, man kam erst nach Minuten fragen was wir bestellen wollten. Es war nicht böswillig, die brauchen einfach noch Übung.

Guest review

10.0

The hotel and the staff were absolutely superb. Everything was flawless. The team was so warm and welcoming, making our stay a truly memorable experience. Highly recommended

Guest review

7.0

− At Barbarossa Restaurant, I was subjected to what appeared to be an attempted scam when I was asked to pay nearly three times the actual bill amount. The bill was originally €250, but they tried to charge me €650 instead. The Uzbek waiter attempted to convince me that the difference was due to currency conversion fees and other baseless explanations. I refused to accept this, challenged the charge, and eventually they apologized for their conduct

It was lovely

8.0

We love the location and the hotel room view and faciclities

− Staff level need some more training for such 5 star hotel More Vegetarian options would be great -> like Barbarosa