The Queens Hotel♡

Guest review

9.0

Eleganza di un tempo ma con carattere. Camera ampia con uno strepitoso affaccio sul lungomare.. indimenticabile!

− Le scale su e giù fra i piani e i mezzanini

Guest review

7.0

I had a one night stay, alone, in a single room, which was competitively priced. The staff were very friendly and attentive and helpful. The bed was a large single bed, which was comfy, and I had a good night's sleep. The shower and bathroom were fine and reasonably modern but the rest of the decor of the room was, as I had expected it would be, very tired and dated. The breakfast was adequate. The location is excellent - second to none, with fantastic views over the lively prom and out to sea.

− I will not be the first person to say this and I have no pleasure in saying this: The Queens Hotel is a grand and proud old lady of Penzance but, unfortunately, she has been neglected for decades. The hotel cries out for investment which will need to run to millions to bring it properly up to date. So much of the feel of the decor and the facilities takes you back as far as the 60s. This does not mean that it is not possible to have a very pleasant stay at the Queens but I hope I live to see the day when the hotel once again is given the love and the investment that it deserves.

Guest review

10.0

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Mit Abstand schlechtestes Hotel auf unseren England-Roadtrip

1.0

Überhaupt nicht! Heruntergekommen und für ein 3-Stern-Hotel nicht adäquat insbesondere im Verhältnis Preis-Leistung hat es nicht gepasst! Wir waren auf einem Roadtrip durch Südengland und haben auch andere 3-Stern-Hotels gesehen - diese waren günstiger (bei besserer Lage) und mit deutlich schöneren Zimmern. Zudem wurde von diesem Hotel als einziges unsere Bitte mit 2 Zimmern nebeneinander nicht umgesetzt.

− Der Zustand der Zimmer, das Preis-Leistungs-Verhältnis hat nicht gepasst (im Vergleich zu anderen 3-Stern-Hotels) Zudem: VORSICHT mit den Badezimmer-Heizkörper: unser 14jähriger Sohn ist beim Raussteigen aus der Badewanne beim gegenüberliegenden Badezimmer-Heizkörper kurz angestoßen und hat sich eine Brandwunde zugezogen die ärztlich behandelt werden musste. Wir haben beim Auschecken darauf hingewiesen und erhielten nur ein kurzes „Sorry“ verbunden mit einem Schulterzucken.

My fourth stay over the years. They are improving - slowly! Investment is needed!

7.0

Brilliant views! Improvements since my last visit: electronic door locks; new windows. I had a spacious bedroom which was great.

− The bathroom was antiquated and poorly equipped as no where to put my bathroom things other than the floor. At breakfast I had croissants that I got reheated except on the last day I had to get into a verbal fight with the lady who told me that reheating croissants was against health and safety legislation. It isn't, and it was her misfortune to meet someone who can quote the legislation because of my work. In the end sense prevailed and I got my heated croissants. Early check in was declined, but my travel was delayed by traffic jams so no problem. Room lighting is antiquated too. And why does everything have multiple stickers saying it had been checked? I have never seen that in any other hotel before.