Peach Blossom Across From the Beach♡

Guest review

8.0

The location was excellent. We were disappointed in the condition of the rental- broken sofa bed, broken microwave, missing slats from vertical blinds, dirty towel in bathroom, hand towels found in dryer, three dirty dishes found in cupboard.

Close to Beach

8.0

The hardest part of this reservation was getting it clear on what needed to do after was booked on Hotels.com. The booking on Hotels.com stated I would rec an email & needed to complete a form. Waited for hr no email, called Hotels.com, they called the office and was told the email was sent. I waiting another 1/2 hr, no email. I called the place direct as this was a Vac Apt rental. The person I talked to said they were processing it and i would see in an hr. I had some errands to do and thought when i got back i would have email. 2 hrs later no email, called the place talked to a different person who explained her other colleague did not process. She would help me, this was good, I recd the email and contained a secure doc to complete, sent that back. Needed a copy of ID and credit card, sent that. She stated i would rec an email with a guest packet with code and inst. Later recd an email with a code no packet attached. Called back, talked to someone different, they sent the packet which was a 1 page PDF with instructions and rules. Got to the place located lock box which i was not told where this was, opened up place, it had a terrible smell to it. Then i wanted to open garage to park car, no remote,called place and was told they would call back after talking to cleaner. Meanwhile opened garage from inside & came in. Recd call back & was told there was no remote available. Noted place was cleaned ok, the condition of beds and furniture were definately used