America's Inn♡

Guest review

2.0

The staff said they had no record of my reservation and wouldn't let me check in. I showed my email confirmation and they said they couldn't find me in their system. They also said the hotel was fully booked and they couldn't make a new reservation for me.

Guest review

8.0

Ok for the price. Bus stop out front takes you to Amtrak or the outlet stores. The hotel is 40 feet from McDonald's

Guest review

2.0

The property was absolutely filthy. The room was horrid. During the dayvwhike out staff came in and shoved our dirty clothes in with clean . Our door was broken. We where locked out for almost 2 hrs at 1 am noone was on property to assist the bathroom was disgusting . This is the worse experience we have had in williamsburg or a property booked thru expedia. I should be able to upload the pictures

Guest review

2.0

Overbooked the room I purchased and laughed about the refund.

Dangerous and unsafe

2.0

I arrived to inquire at the front desk, but no one was present. I attempted to reach out via the provided phone number, only to find it ringing the phone on the unattended desk. Eventually, someone approached me while I was in my car attempting to make alternative reservations. Unfortunately, there were no rooms ready or accessible. The front desk attendant appeared displeased with my presence and offered no apology. The entire hotel had a strong marijuana odor, and during my brief stay, there was considerable disturbance outside the rooms, marked by loud shouting and commotion

Guest review

2.0

I had a reservation at Williamsburg's America's Inn. Upon arriving there and attempting to check in, I ended up having problem after problem, not the least of which was the hotel staff being unable to create a key that would unlock the room door. The room itself didn't appear filthy, but neither was it more than superficially clean. The entire building was in lousy shape, transients loitered throughout the parking lot, the WiFi didn't work, and there appeared to be no way to actually produce a key that would allow me to get in and out of the place. So, I canceled my stay on the spot and was told I'd need get a refund via Expedia. And now, I get the wholly unacceptable explanation that just came in from Expedia — that I will get no refund because they cannot reach anyone at the hotel... what a surprise! My unsolicited advice is to stay far, far away from this dump.