Superior Twin or Double Room
Sleeps 3 · 23 m² · Queen bed, 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Shower
Hotel Neo Gubeng by ASTON
★★★ Jl. Jawa 17-19, Surabaya, ID
8 guest rating· 153 reviews
About this hotel
Clean and Bright Guestrooms with Free Wi-Fi
Hotel Neo Gubeng by ASTON offers modern and comfortable guestrooms, perfect for a relaxing stay. The clean and bright rooms provide a welcoming atmosphere for guests to unwind after a day of exploring Surabaya.
Convenient Location Near Major Attractions
Situated just minutes away from Tunjungan Plaza Shopping Centre and Delta Plaza, Hotel Neo Gubeng by ASTON is the ideal choice for travelers interested in shopping and city exploration. With easy access to Surabaya Gubeng Station and Juanda International Airport, guests can conveniently navigate the city.
On-Site Amenities and Dining Options
Guests can enjoy the convenience of a spacious parking lot, an on-site shop, and the in-house Cafeology restaurant serving delicious Western cuisine. Whether guests are looking to relax or stay productive, the hotel offers everything needed for a memorable stay.
Book your stay at Hotel Neo Gubeng by ASTON for a delightful experience in Surabaya!
Rooms & rates
Standard Single Room
Sleeps 2 · 16 m² · Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Shower
Amenities
- Free WiFi
- Spa/wellness center
- Free Parking
- Valet parking
- Breakfast takeaway containers
- Restaurant
- Screens / Barriers between staff and guests for safety
- Air conditioning
- 24-hour front desk
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
Show all 53 amenities
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Key access
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Smoke alarms
- Staff adhere to local safety protocols
- Thermometers for guests provided by property
Location
Jl. Jawa 17-19, Surabaya, ID
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8153 reviews
+ Helpful staff+ Good breakfast variety− Difficult location for walking− Repetitive door mechanism
Cleanliness7.8
Service8.8
Location7.3
Room Quality8.3
Amenities8.3
Value for Money7.8
Guest review
7.0Location was my concern ,very close to gubeng train station
− The room was not clean Towels etc, too old and dirty
Guest review
9.0Nice, big hotel. I chose it because it was close to the Gereja Katolic for Christmas services. Tge staff were friendly and helpful, the breakfast was extensive
Tidak mengecewakan
7.0Sarapan enak, variasi cukup lengkap. Lokasi dekat stasiun KA.
− Pintu kamar hotel agak merepotkan saat dibuka
Best hotel in this price range
9.0I have stayed in many hotels in this price range in Indonesia and this hotel was the absolute best I've stayed in so far. Very comfortable bed, clean room, good air-conditioning, all was excellent.
− The hotel is situated next to a very busy road with barely any side walk. I've tried to walk to places, but that was nearly impossible, I had to take taxis even for short distances, which I really disliked.
Guest review
8.0The staffs were extremely helpful
Good to know
Please note that the property requires a deposit pre-payment. Staff will contact guests directly for payment instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
›Internet
WiFi is available in public areas and is free of charge.
›Pets
Pets are not allowed.