Calista Organic Hotel♡

Guest review

2.0

Terrible! Elevator was broken, stairs were super narrow and we walked up 4 flights. Waited outside for over an hour for an access code when we were told it would be 5 minutes. There was a TV in the room, but no remote and no buttons to turn it in manually. Also lots of open light fixtures. Worst place I’ve ever stayed!

Guest review

2.0

Please don’t stay here, the photos are catfishing. I feel scammed the place was so dirty there was blood stains on the bathroom wall and bed. The door didn’t lock, the handle was broken, and the room had a horrible stench.

No housekeeping, no front desk, don’t book here.

2.0

I arrived after 4PM & there was no front desk/worker, my room was not cleaned, I call customer service & they said housekeeping would come, I waited an hour and no one came so I looked on all stories of the building & seen no housekeeping whatsoever. The fridge was leaking, dirty towels from previous guest in the bathroom, needles on floor, dirty floor, dirty walls. I had to get a refund and stay somewhere else.

Guest review

2.0

Hotel night from hell The hotel has no sign outside of the building so it's impossible to find In order to get into the hotel you have to wait and talk to the front desk manager who asks you million unnecessary questions like why are you staying at the hotel here. Right before I was entering the elevator to go up to the 1st floor to the room another guest arrived and was trying to get into the hotel as well but couldn't manage to since he di due make happen since he did not have AUS phone number to call the front desk. I stayed on the phone and let the other guest use my phone to communicate with the front desk manager and was able to manage that he also could finally enter his hotel room. Never have I ever stayed at a hotel which made it so insanely difficult to enter your Hotel room. After approximately 35 minutes of trying to get into the hotel room I finally arrived. After opening the door the entire room smells mustyThe room is dirty, footsteps on the floor.... The chair in the room is completely rotten.... After trying to switch on the TV it didn't work so I opened the closet only to find that all cables we're detached and I had to plug them all in including the antenna cable... TV is still not working. I reset the cable box myself and ended up making it work. I put in my shoes every time I went to the bathroom because the floor and little carpet are disgustingly dirty.

Guest review

2.0

DO NOT STAY HERE. Genuinely spend the extra money and go somewhere else. We got to our hotel at 6 and our room wasn’t even cleaned. We got to our new room and it smelled like urine, the floors weren’t clean, the bed smelled, ac/heating did not work, and there was no hot water. We called the customer service line and he was essentially no help (and talks over you- super unprofessional) the whole place was dirty and I’m convinced the elevator is about to break. Also there were bugs all over the room. Do not stay here I’m begging you like- they should be paying you to stay here.

Stay away from this hotel

2.0

Wrongfully charged twice. Stay away from this hotel. I had booked via booking in April 2024 for a reservation meant to be implemented in April 2025. Due to health reasons I cancelled the reservation on time and received the confirmation via booking. The Hotel charged me in April 2024 for the reservation. I questionned the charge and they refund. However, in April 2025 they recharged the same amount of money and never refund. I had to go through my bank to get the matter solved. Stay away from the hotel.