Standard Double Room - Non-Smoking
Sleeps 2 · 22 m² · Double bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Best Western The Grand Hotel Hartlepool
★★★★ Swainson Street, Hartlepool, GB
7.4 guest rating· 1045 reviews
About this hotel
Luxurious Accommodation
Best Western The Grand Hotel Hartlepool offers spacious and elegantly decorated rooms with modern en suite bathrooms, ensuring a comfortable stay for guests.
Culinary Delights
Indulge in a majestic dining experience at Mumbai, the hotel's Indian restaurant, serving a blend of modern and traditional dishes. Start your day with a delicious full English breakfast or opt for lighter continental options.
Convenient Location
Located centrally in historical Hartlepool, the hotel is close to the Marina, Quay, and sandy beaches, offering easy access to popular attractions. Plus, with the railway station and shopping center nearby, exploring the area is a breeze.
Experience luxury, culinary excellence, and convenience at Best Western The Grand Hotel Hartlepool. Book your stay now for an unforgettable experience.
Rooms & rates
Superior Double Room - Non-Smoking
Sleeps 2 · 22 m² · Double bed
- Desk
- Private bathroom
- Coffee/tea maker
- TV
- Hair dryer
Suite with Double Bed
Sleeps 2 · 22 m² · Double bed
- Desk
- Private bathroom
- Coffee/tea maker
- TV
- Hair dryer
Family Room
Sleeps 2 · 22 m² · Twin bed, Double bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Standard Single Room - Non-Smoking
Sleeps 1 · 22 m² · Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Suite, 1 Double Bed, Non Smoking
Sleeps 2 · Double bed
- Desk
- Private bathroom
- Deep soaking bathtub
- Coffee/tea maker
- Free WiFi
Standard Twin Room - Non-Smoking
Sleeps 2 · 22 m² · 2× Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- TV
- Hair dryer
Amenities
- Free WiFi
- Private parking
- Restaurant
- Bar
- Snack bar
- Pets allowed
- 24-hour front desk
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- CCTV in common areas
- Daily housekeeping
- Dry cleaning
- Fax/photocopying
Show all 27 amenities
- Fire extinguishers
- Guest rooms disinfected between stays
- Heating
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Meeting/banquet facilities
- Smoke alarms
- Wine/champagne
Location
Swainson Street, Hartlepool, GB
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say7.41045 reviews
+ Helpful staff+ Great location+ Large rooms+ Friendly atmosphere− Cold breakfast− Staff shortages− Small beds
Cleanliness6.3
Service8.3
Location8.8
Room Quality6.8
Amenities7.3
Value for Money7.7
Slightly fading glory
9.0Large rooms/beds. Luxury feel. Good breakfast.
− They were having problems with the heating and hot water system.
Find somewhere else to stay in Hartlepool
1.0− Mould on the walls, no hot water, dripping toilet, carpet needed replacing, stuffy room, terrible breakfast.
Guest review
6.0I had a large room for the price paid.
− The decor could do with a really good make over
Disappointing and unnecessarily uncomfortable
1.0The location was central and the bar area was clean. The woman on the front desk was very welcoming.
− The hotel had the heating on in July (on a very warm day/night) making for a very uncomfortable sleep and we left so quickly after waking I actually left my coat - Our room had both duct taped and screwed closed windows and the fan provided very little respite when no fresh air or ventilation was possible. Internal windows were smashed near the lift and there was pooling dirty water by the main entrance which smelled awful as you walked in. This is not a 4 star hotel, it is a shame such an old and what could be a beautiful hotel is not being maintained. We won’t stay here again despite being regular visitors to the area to see friends.
I found it disappointing and overpriced for the state of the hotel
4.0Staff were very friendly and the bed was comfortable
− Room not clean, blinds were broken, batteries exposed on the door, Instructions on parking need to be clearer.
Good to know
A deposit may be required at the property.
›Parking
Private parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
›Pets
Pets are not allowed.
›Internet
WiFi is available in the hotel rooms and is free of charge.