Standard Room, 2 Queen Beds, Bathtub
Sleeps 4 · 2× Queen Bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Private bathroom
- Coffee/tea maker
Best Western Lubbock West Inn & Suites
★★★ 5310 Englewood Avenue, Lubbock, US
8.6 guest rating· 2352 reviews
About this hotel
Outdoor Pool and Hot Tub : Enjoy a relaxing stay at Best Western Lubbock West Inn & Suites with our refreshing outdoor pool and soothing hot tub, perfect for unwinding after a busy day.
Convenient Amenities : Each room is equipped with a microwave, small refrigerator, and coffee making facilities, ensuring you have everything you need for a comfortable stay. Stay connected with free Wi-Fi access throughout the property.
Guest Services : Our hotel offers a 24-hour front desk, laundry facilities, and dry cleaning services for your convenience, making your stay hassle-free and enjoyable.
Experience comfort and convenience at Best Western Lubbock West Inn & Suites. Book now to secure your stay just minutes away from Texas Tech University and South Plains Mall.
Rooms & rates
King Suite with Roll-In Shower and Sofa Bed - Disability Access/Non-Smoking
Sleeps 4 · 10 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Coffee/tea maker
- Coffee machine
- Minibar
Queen Room with Two Queen Beds - Disability Access/Non-Smoking
Sleeps 4 · 10 m² · 2× Queen bed
- Desk
- Air conditioning
- Coffee/tea maker
- Coffee machine
- Minibar
King Suite with Sofa Bed and Balcony - Non-Smoking
Sleeps 4 · 10 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Kitchen
- Coffee/tea maker
- Coffee machine
Family Room with One King Bed and Two Single Beds - Non-Smoking
Sleeps 4 · 10 m² · 2× Twin bed, Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Coffee/tea maker
- Coffee machine
- Minibar
Queen Room with Two Queen - Non-Smoking
Sleeps 4 · 10 m² · 2× Queen bed
- Desk
- Air conditioning
- Coffee/tea maker
- Coffee machine
- Minibar
King Room - Non-Smoking
Sleeps 2 · 10 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Coffee/tea maker
- Coffee machine
- Minibar
Amenities
- WiFi available
- Fence around pool
- Outdoor pool
- Outdoor pool - seasonal
- Pool with view
- Swimming pool
- Fitness center
- Fitness facilities
- Free Parking
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Business center
Show all 61 amenities
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Outdoor furniture
- Picnic area
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Sun umbrellas
- Terrace
- Vending machine - drinks
- Vending machine - snacks
Location
5310 Englewood Avenue, Lubbock, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.62352 reviews
+ Great staff and hospitality+ Good location and breakfast quality− Cleanliness issues in rooms and bathrooms− Some noise disturbances reported
Cleanliness7.8
Service9.3
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.8
Guest review
3.0It was a place to sleep for the night.
− The pool was filthy littered with feathers and trash and anytime my family and I used it I had to take the net and clean it myself. The breakfast was terrible and the staff were unhelpful and unbothered. The room smelled like smoke and it was kind of rundown.
Guest review
7.0The pool and the room was nice
− One of the elevators was broke, and the other elevator shook and scared everyone that got on it
Roach infected hotel and horrible front desk
2.0I wish I could give zero stars, my family arrived at 6:40pm checked in dropped pur belongings off, then left to grab a bite to eat and hang with friends. We return to find out our room had several roaches and half of the floor was wet. We reported at 9:45pm. The lady stated to give her 15min to get it taken, comes back and stated they had a leak 2wks ago in that room and that we will be fine staying here, explained we will not be staying here due to the wet floor and bug issues the man upfront was rude accused us of using the pool and wetting the floor. Mind you I asked several times to look at the cameras to show that not once did we use the pool that we infact left and I want my money back. But he kept insisting that " you people" are all the same and just want refunds. At that point I packed my family up and check at 10:45pm
Too much noise
5.0Location
− Elevator broken. People in room above us had child that made lots of noise like a herd of elephants running around. Then the last night the people across the hall were yelling and screaming. So two of the 3 nights we stayed we got very few hours of sleep.
Guest review
4.0The front desk staff was wonderful. I had room issues and she went and got new bedding and changed the sheets herself. AC in room was cold and beds were comfortable
− The sheets had black, curly hair in them and had no comforter. There was not clean comfortable available so my son had to sleep without a sheet. The lighting in bathroom is not great. Hallways are terribly hot and elevator drops hard every time it stops at a floor.
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.