Hotel Grasia Semarang♡

Fabulous hotel

10.0

It’s our first time travel to Semarang. From check-in till check-out everything was perfect!services, food, room,Mr Faiq the General Manager and his staff was super kind and helpful.... you name it its all worth it. Everyone and everything in Gracia made our stay perfect and we could not think of any better place to spend our leisure time. My husband and I would have come back here every now and then with our beloved fam :) can't wait to plan our next visit soon.

Great Service But Bed Uncomfortable

6.0

The service is great, staffs are polite and responsive, breakfast is nice. However bed is uncomfortable, the mattress is simply too hard , I and my partner are getting backache after sleep on it for a night.

Not clean or well maintained

4.0

This is an older hotel in Semarang, outside of the hustle and bustle of the Semarang City central business district area. I am staying here for 2 nights for a conference, and while this has a lot of capacity for hosting multiple small events or a large gathering, I was very disappointed in the state of the guest room and in the bugs that were in the room especially. The meeting room furniture was also very old, stained, unclean. Not impressed

Makanan di hotel ini sangat sedap

10.0

Tiada khidmat iron ke bilik..baju akan digosok oleh staf dgn bayaran

Guest review

6.0

Kondisi kamar kotor dan bau. Dapat penggantian kamar. Perawatan hotel kurang mendapat perhatian dari management. **. Sarapan masih bagus.***.

Black mold

2.0

I chose this hotel because of the 3,5 stars, the WiFi in the room and the fridge in the room. In my room, I could barely receive a signal. The best signal I got was one bar and it was more off than on. Because I needed WiFi for my work, it was really important to me to get a good WiFi signal. The man at the reception told me a maintenance worker would fix it for me, however even after fixing there was no change in signal. In my room there was no fridge. When I asked where the fridge was, they first told me that I had booked a room without a fridge. I made sure I did book a room with a fridge. When I showed I did book the right room, suddenly none of the rooms had fridges in them... However, the most awful thing of the whole experience, was the horrible fungus smell and sight in the bathroom. It was so awful, I didn't even dare to take a shower even though I really looked forward to it. Because the black mold was all over the bathroom, and the smell was that intens, I decided it was too unhealthy for me to stay in that environment. I had never done that before, but I checked out the same night I checked in and booked another hotel. I would definitely NOT recommend this hotel. This is NOT a 3,5 star hotel.