Villas Keh♡

House amazing-finance side major issue!

8.0

Beautiful home. Very clean.

− Payment should be verified prior to coming. I spent 4 to 5 days trying to figure out what was wrong with the payment technique as three major credit cards wouldn’t go through on their end so all I did was worry the entire time I was there on top of catching the flu and being sick. This was very inconvenient. I had to find other avenues to pay them. This clearly was not my problem as these were major credit cards it was a banking issue on their end. I have never had a single problem using any of my credit cards that have extremely large limits. Working with the staff there was a language barrier on both sides so that made it even more complicated. If payment would have been made prior to coming I wouldn’t have been in this position to worry kind of put a damper on my visit to Isla, I would clearly take the blame if I knew that my credit cards were an issue. One of them had a $25,000 limit with Wells Fargo with a zero balance. The second one was a major card with a $25,000 limit with a $500 balance the third one was a debit card that my bank clearly released the amount I say all of this because the concern I had not having a place to stay definitely stressed me out it all worked out in the end with a PayPal account I had to open, which credit card was linked to the Wells Fargo card that their bank wouldn’t accept. Probably won’t use them again.

Guest review

10.0

Stayed for 5 nights with 2 older children (12 and 14), my husband and my mother in law. Property was as advertised. The room was *exceptionally* clean! Like pristine. We did a lot of cooking so appreciated the well stocked kitchen and that the knives were sharp. Communication with the host was easy and quick. One minor issue (stove ran out of gas) was tended to quickly. Helpful in organizing a golf cart for delivery to the room. The Chedraui is an easy 1 km walk away; smaller local fruit/veggie store even closer in the opposite direction. Neighbourhood felt safe. Pool was lovely. Would definitely book again.

Exceptional

10.0

Guest review

10.0

Really great house. Very clean and nice. We stayed 5 nights with 2 children. They contacted taxis for us and set us up with a golf cart for much cheaper than the usual rental fee. The grocery store is very close and affordable. 10 minute drive to north beach. The pool is not heated, so depending on the season, you may not want to use it. They cleaned every other day, which was very nice to come to after a day at the beach. Will definitely stay again.

Guest review

10.0

This property is spacious and well kept, great for a family. The location is 700m to a supermarket and is an easy cab or golf cart ride to downtown. Our host, Mariana, was very responsive and very helpful with offers for arranging transportation and other assistance.

Exceptional

10.0