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Hotels of Earth

Pullman Dubai Downtown

★★★★★ Marasi Drive, Business Bay, Dubai, AE

8.4 guest rating· 3940 reviews

The five stars

Pullman Dubai Downtown holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

Guests score it 8.4/10 across 3940 reviews.

About this hotel

Welcome to Pullman Dubai Downtown, your ultimate retreat in the heart of Dubai, just steps away from iconic attractions!

Luxurious Amenities

Dive into relaxation at our stunning outdoor swimming pool or unwind in the sauna and hot tub. With a fully-equipped fitness centre, your wellness routine will never miss a beat.

Gourmet Dining

Indulge in gastronomic delights at our on-site restaurant and end your day at our stylish bar. Begin each morning with a sumptuous breakfast buffet, catering to all tastes from continental to Full English/Irish.

Prime Location

Nestled just 1.8 km from The Dubai Fountain and 3.1 km from Burj Khalifa, you're perfectly positioned to explore the best Dubai has to offer.

Experience unmatched luxury and comfort—book your stay at Pullman Dubai Downtown today!

Rooms & rates

Executive Twin Room with Burj Khalifa View

Sleeps 3 · 32 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Twin Room with Canal View

Sleeps 3 · 32 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Executive King Room with Burj Khalifa View

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe King Room with Canal View

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Superior King Room

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Superior Suite

Sleeps 4 · 48 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

Superior Twin Room

Sleeps 3 · 32 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Premier Suite

Sleeps 4 · 61 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

Deluxe Suite

Sleeps 4 · 64 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

Amenities

  • Free WiFi
  • Fence around pool
  • Heated pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Sauna
  • Fitness facilities
  • Free Parking
  • Accessible parking
Show all 110 amenities
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Snack bar
  • Air conditioning
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • ATM/cash machine on site
  • Auditory guidance
  • Baby safety gates
  • Babysitting/child services
  • Beauty Services
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Happy hour
  • Heating
  • Higher level toilet
  • Hot tub/Jacuzzi
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Lower bathroom sink
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Movie nights
  • Outdoor furniture
  • Packed lunches
  • Pedicure
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Shuttle service (free)
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Squash
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Sun umbrellas
  • Terrace
  • Themed dinner nights
  • Toilet with grab rails
  • Tour/class on local culture
  • Visual aids: Braille
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say8.43940 reviews

+ Great location+ Friendly staff+ Good breakfast optionsLimited room storagePool area needs refurbishment
Cleanliness8.1
Service8.8
Location8.8
Room Quality8.2
Amenities8.3
Value for Money8.2

Guest review

8.0

Jai vraiment aimé

Traore · BF · 2026-08-29

Guest review

4.0

The bed sheets and pillow covers were not clean.

Saeed · AE · 2026-08-29

Guest review

1.0

The location

Things I Did Not Like About the Hotel * The cleanliness of the room was very poor. There was still hair from previous guests on the bed, which was very disappointing and unacceptable. * The swimming pool towels were very dirty and did not appear to be clean. * The staff were not cooperative regarding our check-out request. We wanted to extend the check-out time to after 2:00 PM, as Friday prayers finish around 1:00 PM and there is usually heavy traffic on the roads afterward. We expected the hotel to be more understanding and accommodating regarding this request. * Overall, the cleanliness and level of customer service did not meet our expectations.

FAISAL · AE · 2026-08-28

Pleasant Stay in Business Bay

9.0

The was really nicely decorated. I like the wooden floor in the hotel room. The wi-fi was fast and accessible everywhere in the hotel. The breakfast had enough choices with good quality of food. The staff was very helpful.

Nothing to mention.

etro · TR · 2026-08-27

Horrible and it seems like a complete rip off

1.0

I mistakenly booked a suit instead of two connecting bedrooms, the receptionist was very unprofessional and keep repeating the same thing while i was trying to change the category of the booking. I contacted booking.com and they were cooperative and it’s all depending on the property! They rub us the make us pay more money for the extra bed room ( although the suit equals 3 bedrooms!!)

They put is in smoking room which( family with 4 kids!!! Ac was hot room is small not worth the price

Shaikha · AE · 2026-08-26

Windfall

10.0

Location

Nothing

Maitha · AE · 2026-08-26

Hotels of Earth · questions

Is Pullman Dubai Downtown really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.