Hotel Lakend♡

Great hotel professional staff

10.0

Property is exceptional and incredible when it comes views and food and services. Especially when it comes tenu mam and Komal mam they are so professional and helpful to costomers. It was surreal dream staying at this property

They found my lost gold chain!!

10.0

We were returning from a wedding and stayed here for a day with our infant and parents. The location is very beautiful, with a view of Fatehsagar Lake. The rooms are not very big but are comfortable. The staff is very helpful and cordial. All the restaurants offer great food, especially Urban Tadka if you are travelling with family. Apart from all the good things about the hotel, what truly stood out was how the staff took responsibility for everything within the hotel premises. On the morning of the day we were supposed to leave, I realised that my gold chain was missing. I remembered wearing it the previous night during dinner and immediately informed the hotel staff. It was 7 a.m., and we were scheduled to leave at 10:30. Sameer and the entire staff left no stone unturned to find my chain, especially since I hadn’t stepped out of the hotel even for a minute. Thankfully, they found it before we left. I am extremely grateful to everyone involved, as the chain was given to me by my mother and holds great sentimental value. We will never forget our stay here and will definitely come back again.

Good

10.0

Stay was excellent with a good lake view and balcony Calm and quiet Elegant decorated room by hemalatha and meenakshi

Horrible Experiance

2.0

Horrible experience. Staff does not know how to speak & respond. Rudely declined 10% off on food despite clear mention on booking voucher. No amenity in room on the pretext of Corona even in 2026. Room interiors are completely outdated. Below average breakfast quality. Nothing except view

Drunken guests allowed to continue causing serious disruption throughout the night

2.0

I stayed at Lakend for 2 nights in March 2026 with 2 friends. We occupied 2 rooms and on our second night, the guests in the room next to us played extremely loud music way past midnight. A call to reception made no difference. This was followed by relentless loud, argumentative and aggressive behaviour, which reception staff told us in the morning, was due to the guests being drunk and unruly. The continuous shouting and raised voices made us feel unsafe and scared. Three further phone calls to reception failed to stop the noise and disruption. We had an early flight the next day and the disappointing fact is that the hotel management or security were unable to control the situation. We felt unsafe and scared and had no sleep that night. On one of my calls around 3 o'clock in the morning, we were asked if we wanted to change rooms. Given that we had to be up 2 hours later, we refused. But as far as the hotel is concerned their response to my complaint is that they did their utmost to help. They repeatedly asked the noisy guests to stop but this was ignored every time. It is disappointing that they had no power to take immediate and appropriate action to cause the least disruption to their other paying guests. Although the hotel itself was in a beautiful setting and our first night was without incident, their failure to take responsibility and act accordingly during the second night gives me no confidence for any future visits. I would therefore not consider staying at this hotel again.

Beautiful Lakend hotel !

10.0

Location is very good, facing the lake. Atmosphere is good, quiet and pleasant. Rooms: it’s big and clean .. pleasant view.