Mount Irvine Bay Resort♡

Excellent stay. Close to a lot of amenities along with being able to run a 5k safe and secure.

9.0

Breakfast and the friendly staff along with the room that was given for the special event.

− All ok

Mid

4.0

The WiFi did not work neither did the TV.

− The WiFi didn’t work neither the tv

Ej prisvärt boende

6.0

Närhet till havet och lugnet på anläggningen. Bra städade rum.

− Anläggningen är eftersatt i underhåll. Personalen hade inte koll på vilket rum vi skulle ha och det gjorde att vi fick byta rum på morgonen efter ankomst. Transporten från flygplatsen fungerade inte och detta pga att meddelanden inte lästes. Allt på frukostmenyn fanns inte. Servicenivån motsvarar inte prisnivån.

unhappy

2.0

when we reach there the place was in darkness the reception was using a reading light to check us in upon reaching our room the beds were to small for 3 full size adults and the tv was not coming on the guy that check us in told us we had to waiting till the maintenance guy comes out the next day breakfast was a hold other bad experience not friendly at all, then electricity went the saturday night and the place was in total darkness for the night plenty rain the security guard in the front entrance she would not even say good morning when we say good morning total dis-satisfaction.

− when we reach there the place was in darkness the reception was using a reading light to check us in upon reaching our room the beds were to small for 3 full size adults and the tv was not coming on the guy that check us in told us we had to waiting till the maintenance guy comes out the next day breakfast was a hold other bad experience not friendly at all, then electricity went the saturday night and the place was in total darkness for the night plenty rain the security guard in the front entrance she would not even say good morning when we say good morning total dis-satisfaction.

Erholsam und entspannt

8.0

Die zwei Betten im Zimmer und die gute Lage.

− Das Frühstück war etwas eintönig. Aber das Personal war überwiegend sehr freundlich und hilfsbereit. Manchmal war das Special of the day wirklich lecker

Lovely hotel let go to waste by poor management & lack of investment

1.0

The week’s stay has provided me with enough “disaster stories” to dine out for a lifetime! When the challenges of staying there began to bite (literally, this is the Caribbean after all) I vowed to keep my cool, and managed to do so until checking out with my major problem (a double charge to my credit card of my £1200 stay) was doubted for the nth time by different members of staff. Wi-Fi was v poor, but they gave us a booster from one of the cottages, which worked adequately other than calls.

− Being double charged; fortunately I check upcoming payments each night, and at 20.46 on the 4th evening a similar dollar charge to what I had paid on check in appeared under the hotel’s moniker! It used the same reference so my CC provider said they would refund: albeit after it cleared 2 days later: I had to cover my current account from Savings whilst it’s being returned! Hotel say they cannot find evidence of initiating it, so either they are totally disorganised or they are being hacked. Dated fittings, no other guests - spooky!