Peninsula Motel♡

Guest review

2.0

We recently stayed at Bruce Peninsula Motel and were shocked at the level of cleanliness. The washroom was completely uncleaned — there was even a used tissue with a squashed mosquito stuck to the door, which was never removed. The overall hygiene standards were unacceptable, and it made the stay very uncomfortable. Definitely not worth the money, and I would not recommend this place to anyone.

Guest review

2.0

We booked using Expedia and the problems started from the instant I clicked ‘book’. We had agreed to the room charge of $179 per night as advertised, and expected taxes, but I received an email listing the charge as more than $1200 for 3 nights. There was a ‘property fee’ of $460 added to the bill. I immediately (within 5 minutes) reached out to Expedia to see if we could cancel the reservation. They told me that this was non-refundable, but that we could try to contact the property to see if they would waive fees for cancellation. We tried for days and could not make any kind of meaningful contact with the motel. Expedia tried on our behalf for 5 days and could not get in contact with them either. Check in was NOT a smooth process, as we raised the issue of the ‘property fee’ with them at the time of check in. Jack, who was working the desk, had no idea what the charge was for. He explained that he was just an employee and not the manager, and he would have to call his boss. Of course when he tried, it went straight to voice mail. After several phone calls and texts to the person my husband had contacted previously, they agreed to give us the ‘walk in’ rate of $199 per night. Jack then gave us a handwritten receipt and took a photo of my credit card. The beds were so hard we decided to leave one night early and drive home to sleep in comfort. I wrote a more detailed review but length is limited. DO NOT BOOK HERE!

Guest review

2.0

I stayed here over the long weekend, and honestly, it was one of the worst experiences I’ve had at a motel. For the extremely high price they charge – comparable to good hotels – there is absolutely no service for guests. There is no reception, no one around to assist you, and the overall condition of the place is unacceptable. There was hair on the bedsheets when I arrived. Thankfully, I had brought my own sheets, but I still had to replace all the bedding myself. There was a coffee maker there, but there were no cups or mugs provided – not even two basic mugs – so you couldn’t make coffee even if you brought your own. There was also no coffee, no bottled water, nothing. The towels were extremely old, worn out, and fraying. Everything felt neglected and outdated. With the money they charge, you can easily stay in a much nicer hotel with proper amenities and cleanliness. I honestly don’t understand how they justify such a high price for a place with no amenities, no cleanliness, and no customer service. I would absolutely never recommend this motel to anyone.

Guest review

4.0

first time in this place. when we arrived, there was no one in the reception. the man who gave us service had doubt about our reservation which made 4 months before. after we placed our luggage into the room we found out that the heating in the room wasn't working. they remove us to the motel beside, the room was smaller and beds were in low level. the shower was very small. we paid very expensive price if we compare the motel to other stays that we've been to.

Guest review

4.0

We arrived at the motel and it was closed. We called the number on the door and were told that they were closed but we could get a room at the next property. How did we get a confirmation from Expedia on a property that was closed?

Guest review

8.0

Convenient, clean, staff very helpful