Franschhoek Boutique Hotel♡

Good alternative in circumstances

10.0

This wasn’t our original hotel but due to power issues we were moved here . Staff went above and beyond to help us bearing in mind they weren’t expecting us!! Room was a little cold but there was a log fire if you needed it. Breakfast was fine freshly cooked items and a buffet. Car park is under hotel and there are 3 flights of stairs to reception but if you walk around to back of restaurant Allora there is a slope which brings you the square where hotel is situated Also if you are doing the Wine tram there is a shuttle from the hotel.

Beautiful hotel in a perfect location

10.0

We recently stayed for 3 night in this gorgeous hotel and loved the perfect location and friendliness of all the staff. We arrived before check in time but were made to feel very welcome & our room was ready for us. We loved the real fire that we instantly lit! And enjoyed views of the mountains all around us. The breakfast was lovely and very accommodating to me having celiac disease- which they took very seriously and provided me with lots of choice & delicious food. There were lots of amazing restaurants within easy walking distance and the adjoining Italian restaurant at the front of the courtyard was very good & convenient on the day it rained hard! The hotel is in a fantastic location to explore the lovely high street & to get the wine tram to all the amazing vineyards so close. I would totally recommend this boutique hotel to anyone visiting Franschhoek and thank everyone for our stay.

Not recommended, especially for those with mobility issues

6.0

We stayed here for 3 nights as part of a trip to a wedding nearby. The property is well located in the center of the town and within walking distance of restaurants, bars and shops, all with beautiful mountain views. The car park is secure and easy. The reasons for the average score: 1. The website photos are great but don’t reflect the reality of a property that’s effectively a B&B motel. It’s always risky to over promise and underdeliver. 2. As others have said, breakfast is decidedly average. I’ve never had eggs Benedict on a potato hash brown rather than a muffin before but hey ho! The juice is cheap and sugary and the jam wasn’t local. A boutique hotel would normally focus on this sort of detail. We had paid for breakfast but just had it once. 3. There is no restaurant or evening bar, both things I’d expect in a proper hotel but there are two very close by. 4. The room was bizarre: there’s a wood burner but no chairs to sit on beside it! There was a kitchenette but no dining table, just a desk with one chair. Does the other guest sit on the floor or eats in bed? 5. The property is extremely difficult for those with mobility difficulties: there’s no lift (but a lot of stairs) to the upper level rooms; the shower tray is lethal with a very slippery surface, no grab rails and no anti slip mat. 6. As others have said, most hotels replenish mineral water daily but not this one. I wouldn’t choose to return.

Friendly hotel in Franschhoek

10.0

This hotel is perfectly situated in the heart of Franschhoek, making restaurants, shops and wine tram easily accessible. Breakfast was good, bedroom was very comfortable. We were very impressed by the friendly, helpful staff who definitely made this hotel a stand out for us. Would certainly visit again.

A few minor improvements required to make this a 5*

8.0

Superb location, right in the heart of Franschhoek close to lots of restaurants. A 10 minute walk to the wine tram. Excellent secure parking. However a couple of points that prevented a 5* rating. The breakfast is adequate but not great. In the room there was just one complimentary bottle of water provided with additional bottles charged at ZAR 60. On our final night at around 12.30 am the fire alarm kept going on and off for nearly 30 minutes. No explanation or apology provided.

Brilliant location for visiting the wine region

8.0

Located just behind the main street in Franschhoek its perfecf for restaurants, bars and the Wine Tram. The latter being a 10 minute walk or you can pick up a shuttle from behind the hotel. There has been a number of hill fires in the area which impacted power supply to the hotel and indeed many restaurants but the staff worked hard overcome many of the issues. A great place to stay in Franschhoek