Getfam Hotel♡

Comfortable and reliable place

9.0

Clean, comfortable, good meals for lunch or dinner. Kind staff. Correct wifi

− Breakfast is ok but not exceptional.

Guest review

6.0

The highlights were the staff at the bar, the staff in the spa, the swimming pool and bed comfort.

− Room was great, clean and comfortable. But the windows and balcony door were broken and could not lock. The TV also could not turn off. I called to reception twice and physically went down once. Each time they said maintenance would come and they never did. I ordered the burger for dinner which was great, but the breakfast was unbelievably poor. I went for breakfast at 8.30am, there was nothing left (maybe one boiled egg and some old beans. The breakfast room smelt disgusting and the whole thing was unappetising. I went down to the bar and ordered pancakes which were served with ketchup.... pancakes and ketchup? Upon check in, the hotel did not have my booking.com booking. So, they said I should check in and come back to pay later as the email comes through. It seems they then changed their mind and felt uncomfortable about letting me check in without payment so followed me into the spa and asked me to first come down and pay before getting a massage. I refused and said I had a booking, was in my swimsuit and would come after. When I got back to the room to freshen up, I called room service to fix the door that would not lock, they said not until I come down and pay (even after I did that, no one fixed the door) The highlights were the staff at the bar, the staff in the spa, the swimming pool and bed comfort. But downside was poor restaurant and front desk/reception staff. I wouldn't stay again.

تجربة فريدة

8.0

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