Limes hotel♡

If clean hotels are your thing AVOID!

2.0

We were expecting the hotel to be dated from photos supplied but thought it should be at least clean… this however was not the case. We arrived after an 8 hour drive and were told that the hotel was not open as normal. We were not told prior to arrival that breakfast would not be supplied. Upon entering our room we found no soap had been provided, which seemed shocking considering the current pandemic. When requesting some the host supplied with body wash - strange but at least it was something. After unpacking the car we realised just how filthy the room actually was. We’re not talking just a little bit of dust, it honestly looked like the room had not been cleaned since the previous guest (pre pandemic). There were questionable things all around the room from dirty used tea cups to bogies smeared on the wall. It was horrendous. We decided there was no way we could comfortably stay in this room so went to discus with host. His excuse was no one had been in there; we agreed that even the cleaner hadn’t entered the room. We were given keys to another room which was just as awful. We returned to the host and explained that the room must be cleaned thoroughly whilst we were attending a wedding the next day, this did not happen. After returning gone midnight we found the room in exactly the same state. Other wedding guests had similar grim conditions including used covid tests on floor. Hands down the worst hotel experience we have had. Avoid until they employ a cleaner.

Guest review

2.0

Where do we start the hotel was not really open as there were guest isolating there. The bathroom had a shower that did not work we had no hot water . The bedroom wardrobe doors did not open we only had one bedside light and the bedside cabinet was broken and there were items left in the draws and the cleanliness left a lot to be desired. The bedroom tv was hanging off the wall making it impossible to watch To be charged £105.00 for a room in a hotel that quite frankly should be demolished is beyond a joke.

Guest review

4.0

The property was unclean. Found shavings around the sink, hair in the bath, on the tiles, soap rings. Used flow tests, someone’s medication. Condiments were put in a sandwich bag. And the milk was off. Only one staff member, due to a covid issue but no way on contacting this member of staff once he went home. It said WiFi was available but there was nothing to say what and staff member did not give this out. For the price of this stay, during covid this was unacceptable.

Guest review

10.0

Excellent.Under the current circumstances Neil done a fantastic job...A1

Guest review

10.0

We thoroughly enjoyed our stay at The Limes on Tuesday night. Our bedroom was lovely, clean and spacious. We enjoyed a few drinks in the bar and Neil was very welcoming and helpful. Would thoroughly recommend and will definitely return when we are next back in Suffolk. Thank you!

Guest review

4.0

No restaurant had finds your own breakfast no staff 5 lights in room not working then the one over the wash basin started flashing no one there to repair it took a very long time to get hot water no one changed the towels Very poorly Ron you get better service at Premier inn for a lot less money