Homewell Apartments Stare Miasto♡

Homewell Apartments in Poznań

6.0

I stayed at Homewell Apartments in Poznań for 3 nights. The apartment itself was clean and generally comfortable, but the service left quite a bit to be desired. We were given only two towels for two people for the entire 3-night stay and just one very small shower gel. When I asked for additional towels and toiletries, I was told that cleaning service is only offered after 7 days; even though I wasn’t asking for cleaning, just for some basic restocking. We ended up having to buy our own supplies. A day before arrival, I was informed that the apartment I had originally booked was unavailable due to a technical fault, and I agreed to take another one. I also asked about an early check-in or at least luggage storage since we arrived in Poznań at 9:30 am, but this request was declined as well — not even luggage storage was possible. Overall, while the apartment was clean, the lack of flexibility and unwillingness to accommodate reasonable requests made the experience disappointing. It felt very one-sided, with guests expected to adjust but little effort made by the property in return.

Guest review

6.0

Sicher und gut insgesamt

Perfect location, better communication required

6.0

I booked the place for a short week work stay and chose the location for practical reasons. Nice flat with all necessities, but a bit disturbing to have the fridge humming on and off through the night and the neighbour chatting all evening and night sitting on the balcony next to mine. My arrival was close to chaotic due to a mistake in the information mail I received prior to my stay. It took two mails, two calls nd almost 30 minutes to get me to the right room with all necessary codes and passwords. By the first call, it would have been more reassuring if the online receptionist had sent me an updated info mail rather than having to call and write more times (the info note in the room had only old and useless codes to wifi and gate. And as a small "yuck" coffee cups weren't clean, but with rims of old tea and coffee. It looked like the peefect place, but insufficient communication and details left me less impressed than other users.

Guest review

2.0

Filthy. Dirt and debris all over the floor including what looked like mouse poop. Fridge was full of old food debris and condensation. Toilet was filthy. Bathroom sink had no soap and was clogged. Couch has wet areas on it. Floor had sticky spots. Really nice apartment that, if properly cleaned, would be wonderful. Very close to old town with lots of dining options. Building itself is clean and quiet.

Great location but apartment needs renewal

8.0

The apartment is large, comfortable but neglected. It could be superb if the owner would paint the walls, which are full of stains and scratches. The bathroom is really nice but smelly and again the walls are dirty and the washbasin is almost stopped. The sofa is also full of stains.

Guest review

8.0

Huoneisto oli todella tilava ja valoisa sekä hyvä sijainti,