Valeria Jardins D'Agadir Resort♡

Good

10.0

The Valeria jardin hotel has been absolutely amazing, I’ve enjoyed my stay. The entertainment team are incredible especially Ouma and Souky both friendly girls who made the entertainment enjoyable and fun.

Lovely clean hotel friendly helpful staff staff.

10.0

Lovely clean hotel, friendly helpful staff , especially Aziz one of the animation team , he has come over for a chat everyday to see if we are ok and entertained us with his magic tricks and joined us playing cards and shut the box. Great location.

Never Again

4.0

Arrived at the hotel late afternoon after a 4 hour flight from.the UK. On booking in was confronted by a drunk wandering around the reception asking in a foreign language for directions to the toilet. After booking in we were helped by a porter with our bags however on entering our block he was stopped by a French couple who had previously spoken to him about some issue they were having . I waited for about 5 minutes then picked up the bags and headed of to the room. Once settled we went for tge evening meal, on arrival at the resturant there was a large crowd outside the doors, once opened I can only describe it as a stampede. The food on that night and the for the rest of the stay was of poor standard and repeated daily. The kitchen were the eggs , omelette were cooked was a disgrace and dirty. The waiting and bar staff favoured the French residents over any other nationality and all.thrir needs were seen too while others were lacking. The waiting staff seemed to be stressed a d always in a hurry to clear up after meals especially on a night so asking for a bottle of wine seemed an inconvienance and we were ignored on a number of occasions, additionally it was not unusual for the coffee machine to run.out at the evening meal during the day you had to go to the bar for a coffee or tea. The outside dining areas are on most occasions dirty with tables needing cleared and wiped. The sun beds at the pool are always reserved towels on them.gor the whole day even if there not used. The rooms are tired bu cleaned daily. The excursions we booked through Easy Jet rep had a guide spent two thirds of the time speaking in French and had a bit of broken English to explain briefly what he was going on about but most of the time we could not understand him.. They rate this hotel as a 4 star , in.my opinion and due to what I experienced during my all.inclusive holiday I would put it at a two star. Booked through Gays Travel.who new what our needs were and what we wanted but they have let us down yet again third holiday on a row, we will.never use them.or their recommendation again a total waste of £ 1300 per person for a two week stay.

Amazing resort

10.0

Valerie is an absolute amazing resort to visit. Our stay hasn’t ended yet but I would recommend it 100%. The rooms are great though a little dated but the staff go above and beyond to make it very comfortable. We arrived a little early and the staff were kind enough to let us check in once the room was ready. The food can’t be faulted. The entertainment staff have made our stay memorable. A special mention to Souky! They go above and beyond to ensure we are all happy. Thank you! A little more consideration for the English speakers and maybe a little African music would be nice. Overall, I would definitely want to return here.

Okay if you like rude staff.

6.0

Checked in and waited a couple of hours for our room but was able to use the facilities while waiting. Hotel itself is nice and rooms clean if a little dated. Cleaners attended daily and would leave clean towels every other day, and bedding was changed during our 7 night stay. The entertainment staff were friendly and engaging however I wish I could say that for the rest of the staff. There are a lot of reviews about this being more oriented to accommodate the French and I am inclined to agree. With the exception of the chef on the outdoor BBQ, the restaurant staff and waiters are ignorant. arrogant and rood. I do not expect to be greeted and seated but at least place some cutlery on the table instead of us having to go hunting for it and having to go hunting for them to ask for a glass of wine. I was abruptly spoken to by a small plump female member of staff in the restaurant because I had attempted to take cutlery to the outside seating area. I was not aware that I had to collect from outside. I asked a waiter outside if we could seat at a table and he responded abruptly almost on the verge of shouting. I would recommend that the management offer their staff some training in hospitality and customer service and basic good old fashioned manners. If it was not for this I would recommend staying here but unfortunately I am not sure that I will revisit again as I do not go on holiday for this level of hostility.

Man head of restaurant extremely rude and aggressive. Had to put in a complaint. Some of your male staff rude.

4.0

Food disgusting so of staff really bad attitude.