Steigenberger Alcazar holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 9.6/10 across 5137 reviews.
About this hotel
Luxurious Beachfront Resort
Private Beach and Swimming Pools : Enjoy 30,000 sqm of private beach with stunning underwater scenery and 3 heated swimming pools.
Diverse Dining Options : Indulge in a variety of culinary experiences with two main restaurants, five specialty a la carte restaurants, lobby bars, pool bars, and a beach bar.
Family-Friendly and Relaxing : Kids can have a blast in private pools and the supervised kids club, while adults unwind with spa treatments at Mividaspa.
Experience the ultimate blend of luxury and relaxation at Steigenberger Alcazar. Book now to secure your unforgettable stay!
Rooms & rates
Pick your dates. Prices are live, not cached.
Deluxe Family Swim Up
Sleeps 4 · 58 m² · 2× Sofa bed, Queen bed
Desk
Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
This room is located on the ground floor with a terrace that provides direct access to the private pool. This room offers a master bedroom and two sofa beds, or one bunk bed and one sofa. The master bedroom is separated from the sofa beds by a door. This 58 sqm room features a flat screen TV, self controlled air conditioning, a bathroom that includes a shower cabin, bathtub and bathrobe and slippers. The room also offers tea and coffee making facilities, free WiFi and direct phone access.
Superior Room Pool View
Sleeps 2 · 46 m² · Queen bed, 2× Twin bed
Desk
Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
This 46 sqm double room features a flat screen TV, self controlled air conditioning, a bathroom that includes a shower cabin, bathtub and bathrobe and slippers. The room also offers tea and coffee making facilities, twin or king beds, free WiFi and direct phone access.
Royal Suite
Sleeps 2 · 141 m² · Queen bed
Desk
Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
The suites come with feature a bedroom, living room and private pool. The 141 sqm room offers 2 flat screen TVs, self controlled air conditioning, 2 bathrooms (one of which is a guest toilet and the other offers a shower cabin and jacuzzi). The room also offers bathrobes and slippers, tea and coffee making facilities a king bed within the master bedroom, free WiFi and a direct access phone.
Luxury Villa, Private Pool, Sea View (Queen Bed)
Sleeps 6 · 216 m² · 3× Queen Bed
Desk
Balcony or patio
Bathrobe
Private bathroom
Lowered electrical outlets in bathroom
<p><strong>3 Queen Beds</strong></p><p>2325-sq-foot room, balcony/patio with sea views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with satellite channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead</p><p><b>Practical</b> - Safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning, daily housekeeping, and heating</p><p><b>Accessibility</b> - Magnifying mirror</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Luxury Villa
Sleeps 6 · 216 m²
Desk
Balcony or patio
Bathrobe
Private bathroom
Free WiFi
<p><strong>1 Double Bed</strong></p><p>2325-sq-foot room, balcony/patio with partial sea views </p><br/><p><b>Relax</b> - Private pool</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with satellite channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead</p><p><b>Practical</b> - Safe, king sofa bed, and desk; free cribs/infant beds available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning, daily housekeeping, and heating</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Deluxe Room, Partial Sea View (Family)
Sleeps 4 · 58 m²
Desk
Balcony or patio
Bathrobe
Private bathroom
Free WiFi
<p><strong>1 Double Bed</strong></p><p>624-sq-foot room, balcony/patio with partial sea views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with satellite channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead</p><p><b>Practical</b> - Safe, desk, and phone; free cribs/infant beds available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning, daily housekeeping, and heating</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Deluxe Suite, 1 Queen Bed, Sea View
Sleeps 2 · 110 m² · Queen Bed
Desk
Balcony or patio
Bathrobe
Private bathroom
Lowered electrical outlets in bathroom
<p><strong>1 Queen Bed</strong></p><p>1184-sq-foot room, balcony/patio with sea views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with satellite channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead</p><p><b>Practical</b> - Safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning, daily housekeeping, and heating</p><p><b>Accessibility</b> - Magnifying mirror</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Executive Suite, 1 Queen Bed, Pool View
Sleeps 2 · 116 m² · Queen Bed
Desk
Balcony or patio
Bathrobe
Private bathroom
Lowered electrical outlets in bathroom
<p><strong>1 Queen Bed</strong></p><p>1249-sq-foot room, balcony/patio with pool views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with satellite channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead</p><p><b>Practical</b> - Safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning, daily housekeeping, and heating</p><p><b>Accessibility</b> - Magnifying mirror</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Royal Suite, 1 Queen Bed (Private Pool)
Sleeps 2 · 141 m² · Queen Bed
Desk
Balcony or patio
Bathrobe
Private bathroom
Lowered electrical outlets in bathroom
<p><strong>1 Queen Bed</strong></p><p>1518-sq-foot room, balcony/patio with pool views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with satellite channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead</p><p><b>Practical</b> - Safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning, daily housekeeping, and heating</p><p><b>Accessibility</b> - Magnifying mirror</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Executive Suite
Sleeps 2 · 92 m² · Queen bed
Desk
Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker
Our suites are warm and welcoming, and offer a lovely view of the Pool. They have a queen-sized bed and feature 116 sq. yards of space. The maximum number of guests that this suite can accommodate is 2 adults. We offer our esteemed guest an upgrade to next Executive Suite category on chargeable basis as per below:
> Executive Suite Swim up (Room Size - 92 sqm.) : USD 50 per room per night on top of Executive Suite Pool view.
> Executive Suite Sea View (Room Size - 58 sqm.) : USD 100 per room per night on top of the Executive Suite Pool view
Amenities
Free WiFi
Heated pool
Outdoor pool
Pool bar
Pool with view
Swimming pool
Spa/wellness center
Sauna
Hot spring bath
Fitness classes
Fitness facilities
Free Parking
Accessible parking
Valet parking
Show all 122 amenities
Breakfast takeaway containers
Restaurant
Bar
Barber/beauty shop
Screens / Barriers between staff and guests for safety
Air conditioning
Beach
Beachfront
Private beach area
Sun loungers or beach chairs
24-hour front desk
Room service
24-hour security
Non-smoking rooms
Family rooms
Access to health care professionals
Aerobics
ATM/cash machine on site
Baby safety gates
Babysitting/child services
BBQ facilities
Beauty Services
Broadcast Live sport events
Cashless payment available
CCTV in common areas
CCTV outside property
Children's playground
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Concierge service
Contactless check-in/check-out
Currency exchange
Daily housekeeping
Delivered food - securely covered
Designated smoking area
Diving
Dry cleaning
Electric vehicle charging station
Emergency cord in bathroom
Entertainment staff
Evening entertainment
Express check-in/check-out
Face masks for guests available
Facilities for disabled guests
Fire extinguishers
First aid kit available
Fruits
Games room
Garden
Grocery deliveries
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hammam
Hand sanitizer in guest room and key areas
Heating
Hot tub/Jacuzzi
Indoor play area
Invoice provided
Ironing service
Key card access
Kid meals
Kid-friendly buffet
Kids' club
Kids' outdoor play equipment
Laundry
Laundry washed per local authority guidelines
Live music/performance
Lower bathroom sink
Luggage storage
Massage services
Meeting/banquet facilities
Minimarket on site
Outdoor furniture
Packed lunches
Personal trainer
Physical distancing in dining areas
Physical distancing rules followed
Picnic area
Private check-in/check-out
Process in place to check health of guests
Property cleaned by professional cleaning companies
+ Immaculate facilities+ Friendly and accommodating staff+ Excellent food variety+ Great location− Some room amenities may need maintenance
Cleanliness9.5
Service10.0
Location9.5
Room Quality9.5
Amenities9.4
Value for Money9.3
Wonderful stay
10.0
The hotel is beautiful, the rooms were spotless, the food was delicious with plenty of variety, and the facilities were excellent.
What made our holiday truly special was the exceptional service. A very special thank you to Esraa Mohamed from the Guest Relations team. She was incredibly kind, professional, and always available to help with anything we needed. She followed up with us throughout our stay, arranged our restaurant reservations, and made us feel genuinely welcomed and cared for. Her attention to detail and warm hospitality made a huge difference to our experience.
Every member of the staff was friendly and hardworking, creating a relaxing and enjoyable atmosphere for the whole family.
We highly recommend this hotel and will definitely return. Thank you, Steigenberger Alcazar, and a special thank you once again to Esraa Mohamed for making our holiday so memorable!
Guest review
9.0
En başta yemekleri efsane, her türlü onlarca çeşit yemek var her türlü damağa uygun, restoranları ve yemekleri mükemmel bütün restoranları. resepsiyonu arayıp ihtiyaçlarınızı isteyince her türlü size yolluyorlar, yorgun olunca yemeğe bile birkaç defa Golf arabasi ile gittik,çalışanlar güler yüzlü, içecekleri,yiyecekleri vs öylesine değil hepsi gayet kaliteli. Odanıza isteğiniz neyse getiriliyor, bildiğiniz kral gibisiniz. Odada mini bar,meyveler, çerezler,sıcak içecekler mevcut her gün yenileniyor. Garsonlar vs sizden kimse bahşiş isteme durumu yok.
Diğer otellerdeki gibi şu yasak bu yasak diyen yok,kimse size karışmıyor. Plajında size ücretsiz şnorkel veriliyor ve resmen balıklar ile birlikte yürüyorsunuz ki bu muhteşemdi. Otelin genel menejeri ile tanıştık çok mütevazı ve tatlı bir insandı,her zaman kendisine ulaşabileceğimizi belirtti, teşekkür ediyoruz
Otel sakin,kafa dinlemelik lüks bir tatil istiyenler için bire bir.
Otelin bir diğer güzel yanı sürekli hazırda yemek olması yani geç kahvaltı olsun öğleden sonra atıştırmalıkları olsun gece bile sandavicler yapılıyor.
İçecek dışında ücretsiz dondurmalar, cipsler vs çok iyi.
Otel olsun odalar olsun çok temiz. Bizim odada 2 banyo vardı küvet vs gayet ferah ve genişti,tertemiz ki her gün temizleniyor harika bir odaydı.
Otelin çevre düzenlemesi muazzam sürekli kafanızı nereye cevirseniz bir düzen ve harika bir manzara görüyorsunuz.
Havuzlar her gün temizleniyor.
Esra mohammed hanım ilk günden bizi arayıp, kişisel olarak ilgilendi, otelde bizi arayıp ihtiyacımız olup olmadığını sordu kendisine teşekkür ederim.
Otelden erken çıkınca bize sabah için de kutuda kahvaltılık ayarladı, sağolsun
− Sahil biraz uzak yaklaşık 500metre. Bunu çözmek için golf arabalari ile götürüp getiriyorlar ama dediğim gibi sahilde rengarek balıklar ile beraber yüzünce bir önemi kalmıyor.
Otelden çıkınca minibar sorgulaması yapıldı ücret açısından her şey dahil pakettti bizimki ücret ödemedik eğer her şey dahil pakette minibarda ücret ödeme varsa biraz saçma olur çünkü zaten maliyeti bişey değil ve böyle küçük harcamaların peşine düşmek böylesine kaliteli bir otele yakışmaz.
Bir de çamaşır yıkama ücretli keşke bu da ücretsiz olsaydı, ütü neyse de yıkama ücretsiz olmalı.
Phenomenal
10.0
Absolutely exception place with super attentive staff. Esraa, our Guest Relations personal assistant, was incredible throughout our stay. We have had the the best five days here as a family of four!
− It will be useful to have international branded mineral water
An Unforgettable Family Holiday!❤️❤️❤️❤️❤️❤️
10.0
From the moment we arrived at Steigenberger Alcazar, we felt genuinely welcomed. The resort is beautifully maintained, the rooms are spotless, the food is delicious with plenty of variety, and every member of the staff goes above and beyond to make your stay special.
What truly made this holiday exceptional was the outstanding Guest Relations service. A very special thank you to Esraa, who was incredibly kind, professional, and always ready to help with a smile. She made every request so easy, assisted us with restaurant reservations, followed up throughout our stay, and made us feel like valued guests rather than just another booking. Her attention to detail and genuine care made a huge difference to our experience.
The pools, beach, entertainment, and facilities were all excellent, making it a perfect destination for both couples and families. Every day was relaxing, enjoyable, and filled with wonderful memories.
We have stayed at many luxury resorts, but the warmth, hospitality, and exceptional service at Steigenberger Alcazar truly stand out. We will definitely be returning and will highly recommend this hotel to our family and friends.
Thank you once again to the entire team, and especially Esraa, for making our holiday so memorable!
− No
Thank you Esraa Mohamed
10.0
My experience today was outstanding in every way, and I would like to give a special thank you to the wonderful Esraa for her exceptional professionalism and wonderful customer service. She helped me with so much patience and smoothness, and she was extremely thorough with every single detail.
The service was fast, and her approach was polite and truly reflected a genuine care for the customer. Thank you so much, Esraa, for your top-tier performance, and I wish you continued success and excellence!"
− Nothing
Biiiiiiiiiig hotel 👌👌👌👌♥️♥️♥️♥️
10.0
We had an amazing stay,The hotel is beautiful, the rooms were spotless, the food was delicious with plenty of variety, and all the staff were incredibly friendly and welcoming. The pools, beach, and entertainment made our holiday truly unforgettable.
A special thank you to Esraa Mohamed from the Guest Relations team. She was always kind, professional, and attentive, making sure everything was perfect throughout our stay. She was always available to help with our restaurant reservations, requests, and any questions we had. Her exceptional service made us feel truly valued and well looked after.
We highly recommend Steigenberger Alcazar to anyone visiting Sharm El Sheikh, and we will definitely return in the future.
− Nothing
Hotels of Earth · questions
Is Steigenberger Alcazar really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
For bookings of 5 nights or more, the full amount for the entire length of stay will be charged at check-in. No refunds or credits will be issued in the event of an early departure.
Kindly note that birth certificates need to be presented upon check-in for children accompanying guests.
Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose/cotton clothing is also not permitted.
For Refundable bookings, the guest will receive Payment Gate-Way link via email to process the 01 night payment.
For Non-Refundable bookings, guests will receive Payment Gate-Way link via email to process full payment.
›Parking
Free private parking is possible on site (reservation is not needed).
›Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
