Mogador MARINA♡

okay for a couple of days

6.0

Friendly staff, close to tram station and marina, good view of the city from the high floors. upon arriving the room was not cleaned as it should be, hotel is under renovation, open partially. Towels & bed linens are clean, rooms are okay ish clean not sure if it's local standards, but i couldnt find anything i can eat on the breakfast buffet, except some tiny croissants (not always fresh). I am not into cooked beans and stews in the morning.

Guest review

8.0

At first we were dropped off by our Taxi to the wrong place, the other Mogador hotel in front of the Marina hotel. That was confusing to us. But once at the correct hotel we enjoyed our brief stay.

Good looking but not so good under the surface.

4.0

We are currently staying in room 10001. We arrived in a large group of 50. It took 23 minutes from getting the card key to getting to our room as the hotel has 18 floors, but just two working lifts. Our luggage was sent up separately. Our room was not ready when we got to it. Hand towels and toilet rolls had not been provided and to make matters worse, a curtain was missing. We found the wiring to the hair drier to be old and it had cracked leaving some of the outer protection uncovered. We also found hair in the bathroom. It took a couple of calls to get the curtain fixed and the missing bathroom items sorted. It’s now just gone midnight and I am awake due to the air conditioning not working. I got up and had a look at the air filter as it was clearly on, but no air was coming through. The air intake was completely blocked with dust and it was so solid, that clearing it was out of the question. There has been no basic maintenance carried out, probably since it was installed. Both this and the suspect hair drier cable makes me think this is an accident waiting to happen and 18 floors up is not good place to be, On the positive side, the hotel looks good and is in a reasonable location. The food was excellent.

Great disappointment

4.0

We stayed in this hotel for 4 nights. The location sounded attractive (marina) but it is misleading. It is near the sea but close to the ship yard or something similar, not too far from the city centre but the walk is through big industrial looking streets . Our room was spacious and we liked it at first. Unfortunately, the service was non- existent. First day, our room had no hot water, which we discovered after we got into the shower. On the second day, it was “cleaned” but the floors stayed filthy, the washroom counter was still pink and sticky from the accidental spill of my cough syrup the day before . The third day we found the room without any towels at all. It took us 4 calls and/or visits to the reception and over two hours to get the towels. Even the number to call the reception was obscure (2036, lol !!!) and not written anywhere so we had to physically go down to ask. None of the lamps were functional and of all the plugs, only two worked. Great disappointment!

Average hotel

6.0

Rooms and bathrooms are large, staff are friendly and accommodating , bed sheets, towels and such are clean , however number of things need better maintenance for example if you do not want the floor to get flooded when taking a shower and room floors need better cleaning. Breakfast is OK but again not much attention to details for example empty bread baskets that do not get replenished for some time. Its not an expensive hotel and the reason we stayed there is we were joining a tour.

Terrible

2.0

Mogador Marina The only reason we stayed at this hotel was because of the tour we were on. How this is rated as a 4 star hotel is beyond me. It’s the worst hotel I have ever stayed at. Carpet throughout the hotel does not look clean. Lobby bathrooms are dirty and had no toilet paper. Although our room on the 18th floor was large, the air con continuously leaked. We advised reception several times and nothing was done. There was mould on our room ceiling and in the bathroom shower. One morning the food at breakfast had run out and it was only 8am. This hotel is in need of a massive renovation. Definitely would not recommend this hotel to anyone.