Belvedere Royal Victoria Docks

Long Check In. ALL GUESTS NEED ID!

4.0

Phoned from train to find out about key pickup. Arranged 3pm outside Tescos at Victoria Dock where someone would meet us. We were there at 2.55pm. At 3.20 nobody had arrived. Phoned again contact. They would phone their staff member as he could be in building. 10 to 15 minutes later voice from building shouted my name. He was our key contact. Went into reception. Where he left us to take other customers to room who had been waiting for a lost key and had been waiting for over an hour. Our contact went to go and deal with them and he said to us “back in 10 minutes”. He came back approx 10 mins said are you ready. We got up and he said oh just a minute I have something to do. 10 to 15 minutes he was back to take to room. We were quickly shown around the room then he realised had forgotten to take ID and deposit from myself as I booked the apartment. The breakage deposit was taken. Then he also wanted ID from my mum. She did not have any ID on her as she was not driving and does not carry it with her. This was not mentioned for all guests. Said she is my mum, he said I could be a terrorist for all he knew. She said you are joking now. He phoned his boss who told him to get me to phone home and get a photo identification sent to my phone. I did and had passport photo sent. For him to photograph. She felt she was treated like a criminal. It took over 1 hour to finally get our room. Once in the apartment it needed some maintenance. Overall this spoilt our stay. We will not return.

Nice appartment

8.0

Ωραίο διαμέρισμα με καταπληκτική θέα . Δεν δούλευε η ρύθμιση της θέρμανσης και τα στρώματα ήταν πολύ παλιά και άβολα. Καλή εξυπηρέτηση από τον Mr Salah.

Apartment für Kurzurlaub in London

6.0

Apartment für Kurzurlaub in London. Sehr günstig in der Nähe der DLR gelegen. Supermarkt und italiensches Cafe direkt dabei. Gegenüber Station der Seilbahn nach Greenwich. Zum Stadtzentrum etwa 20 Minuten mit Bahn und Underground. Ausstattung mit kompletter Küche, 2 Bädern und 2 Schlafzimmern. War sehr gut für 6 Personen geeignet.

Not well maintained and very loud

4.0

Room layout was okay and was very spacious, but lacking in maintenance/cleaning. Rugs were stained/dirty, something was splashed on the wall with no apparent attempt to clean, smoke detector hanging from wires, mildew on the grout in one of the showers and the two sliding windows in living room wouldn't open. A loading dock is across a narrow street so every morning at ~6am the truck backup alarms, engines, and unloading woke everyone up. The apartment is also in the flight path of London City airport (0.3 miles away) so the jets climbing out were frequent during the day and loud enough to require raising your voice to be heard. They require taking a picture of an ID and credit card with a mobile phone and to read credit card information to someone they called for the security deposit. This is an absurd security risk and every other apartment we stayed at either had a real billing/credit card system or gathered the information via a secured website. I wouldn't have stayed there if I had known this ahead of time.

沒有服務台旅店

4.0

沒有服務台，check-in 不方便! 很不容易才能用電話聯絡上服務員! 沒有本成電話卡的遊客要注意。 沒有空調，只有一台風扇，白天不能留在房間，真的受不了，有幸晚上還不是太熱。

Stick to hotels if on business for short stay.....

4.0

The place was fine, other than no toilet roll was provided. However this is not for a businessman looking for a one night stay and wanting to check in and as as required. I did not see this stated on Hotels.com but I was bugged for ID and copy of credit card and then a deposit both leading up to and on day of arrival. It then turned out that checkin had to be booked in advance and the. When it changes(as it did with me) I was told I could not checkin till allocated time. All in all a stressful situation after a busy day, waiting outside the door trying to phone someone to see if you can get in. I will stick to standard hotels in the future. It looked fine for a longer stay/holiday.