Luxury Double Room
Sleeps 2
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
The Spa Hotel
★★★★ Mount Ephraim, Royal Tunbridge Wells, GB
8.4 guest rating· 2893 reviews
About this hotel
Luxurious Country Mansion Setting
The Spa Hotel, a refined country mansion near Tunbridge Wells Rail Station, offers a serene retreat within 14 acres of lush gardens. Guests can indulge in the swimming pool, sauna, and a range of beauty treatments.
Wellness and Fitness Amenities
With 2 gymnasiums, a steam room, and a tennis court, The Spa provides ample opportunities for guests to stay active and rejuvenate. The facilities cater to both fitness enthusiasts and those seeking relaxation.
Elegant Dining and Event Spaces
Indulge in modern British cuisine at The Orangery restaurant or explore the all-day menu. The hotel also boasts versatile banqueting and conference facilities, perfect for hosting events of various sizes.
Experience luxury and tranquility at The Spa Hotel - book your stay now for a memorable retreat.
Rooms & rates
Cosy Deluxe Double Room Single Use
Sleeps 1 · Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Superior Twin Room
Sleeps 2 · 2× Twin bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Indulgent Room
Sleeps 2 · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Cosy Double Room Single Use
Sleeps 1 · Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Cosy Double
Sleeps 2 · Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Cosy Deluxe Twin Room (Single Use)
Sleeps 1 · 2× Twin bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Cosy Deluxe double room
Sleeps 2 · Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Solo Traveller
Sleeps 1 · Twin bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Indulgent
Sleeps 2 · 18 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
Amenities
- WiFi available
- Indoor pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness center
- Fitness facilities
- Free Parking
- Accessible parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
Show all 87 amenities
- Bar
- Barber/beauty shop
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Mobile app for room service
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
- BBQ facilities
- Beauty Services
- Board games/puzzles
- Broadcast Live sport events
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Invoice provided
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Pedicure
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Tennis court
- Tennis equipment
- Terrace
- Themed dinner nights
- Thermometers for guests provided by property
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
Mount Ephraim, Royal Tunbridge Wells, GB
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.42893 reviews
+ Friendly staff+ Excellent spa facilities+ Great value for money− Comfy beds− Breakfast timings issue
Cleanliness8.5
Service9.0
Location8.6
Room Quality8.0
Amenities8.5
Value for Money8.5
Aux petits soins...
9.0Les chambres spacieuses, le sens de l'accueil, le spa très propre et bien équipé, le petit déjeuner était très copieux, la literie incroyable. Le vrai plus de cet hôtel est le personnel : uniformes, gentillesse, disponibilités et serviabilité. Exceptionnel.
− Tout était parfait. Juste un bémol : je n'ai jamais trouvé comment avoir de l'eau chaude dans la salle de bain 😔
Average which is a shame as a great location and a nice Hotel
6.0Breakfast was poor and very greasy The room was on the top floor in the roof and therefore too warm with an AC that didn't work very well The bathroom was very nice but let down by a very weak shower Massage was absolutely excellent Danny on reception was lovely but most staff disinterested
− Breakfast Shower Room
Lovely overnight stay
9.0Well presented hotel in a good location. Lots of facilities and a short walk from town
− Nothing
Guest review
3.0− Although staff are very friendly, but customer service is very poor. I sent them an email and they did not respond for 16 days although I called them a couple of times.
Guest review
8.0Air conditioned bedroom fully controllable
− Staff could be a little more attentive in the restaurant
Good to know
This property recommends that all spa treatments are booked in advance of arrival to avoid disappointment. Please contact the spa direct using the contact details on your booking form.
All rooms now have air conditioning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children from 3 years old to 14 years old stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.