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The Cloud One New York-Downtown, part of the Motel One Group

★★★★ 133 Greenwich Street, New York, US

8.7 guest rating· 2072 reviews

About this hotel

Luxurious Accommodations

Experience comfort and style at The Cloud One New York-Downtown, where every room offers modern amenities like air conditioning, flat-screen TVs, and city views for select units.

Convenient Location

Situated just steps away from the National September 11 Memorial & Museum, our 4-star hotel provides easy access to iconic landmarks like One World Trade Center and Brooklyn Bridge.

Exceptional Service

Our 24-hour front desk staff fluent in English and Spanish are dedicated to ensuring your stay is seamless and memorable. Plus, enjoy a delicious buffet or continental breakfast to start your day off right.

Book now and indulge in a sophisticated stay at The Cloud One New York-Downtown, by the Motel One Group.

Rooms & rates

Standard Room with Two Double Beds with City View

Sleeps 4 · 22 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Superior Room with Two Double Beds with City and River View

Sleeps 4 · 22 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Standard Room with Two Double Beds

Sleeps 4 · 16 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Superior King Room with City and River View

Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Standard King Room

Sleeps 2 · 16 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

King Room with City View

Sleeps 2 · 20 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Air conditioning
  • Pets allowed
  • Pet bowls
  • 24-hour front desk
  • Non-smoking rooms
  • Non-smoking throughout
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
Show all 45 amenities
  • Daily housekeeping
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Higher level toilet
  • Invoice provided
  • Key access
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Lower bathroom sink
  • Luggage storage
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Terrace
  • Toilet with grab rails
  • Visual aids: Braille
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say8.72072 reviews

+ Excellent location near 9/11 Memorial, Brooklyn Bridge and transit+ Very good breakfast / restaurant and coffee+ Helpful and welcoming staff; good package handling+ Great views and comfortable beds− Rooms are small (multiple mentions)− Occasional service lapses at breakfast and one reported unsettling staff interaction− Minor room issues: shower not closing, small closet
Cleanliness8.7
Service8.5
Location9.3
Room Quality8.2
Amenities8.3
Value for Money8.7

Guest review

8.0

− ruido en las habitaciones

Alfonso · ES · 2026-10-16

Guest review

9.0

Super Lage, sehr freundliches Personal.

− Nicht gerade günstig

Ralf · DE · 2026-10-16

HOTEL MARAVILHOSO COM ATENDIMENTO PERFEITO

10.0

atendimento perfeito. cafe da manha ótimo e personalizado. restaurante muito bom. pessoas sensacionais. atendimento perfeito. foram me pegar no aeroporto (cortesia). foi fantástico a experiencia

Rene · BR · 2026-10-15

Wunderbares Hotel in toller Lage

10.0

Alles super. Bequemes Bett, tolle Aussicht und sehr schöne Lage.

− Beim Frühstück mussten wir teilweise sehr lange warten. In der Umgebung gibt es viele Spots, sodass man auch auswärts gut essen kann.

Claudia · DE · 2026-10-15

Guest review

10.0

Easily accessible, staff was always nice and helpful

Fabiola · US · 2026-10-15

Guest review

10.0

Tolles Hotel! Wir würden es auf jeden Fall wieder buchen.

Amelie · DE · 2026-10-15

Good to know

When booking 8 rooms or more, different policies and additional supplements may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.