Signature Room, 1 Queen Bed and Sofa-Bed
Sleeps 4 · 37 m² · Sofa bed, Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Hôtel Palace Royal Centre-Ville Québec par JARO
★★★★ 775 Honoré-Mercier, Quebec City, CA
8.1 guest rating· 4589 reviews
About this hotel
Luxurious Amenities
Hôtel Palace Royal in Quebec City offers a luxurious experience with a hot tub, indoor pool, and an on-site restaurant. Guests can unwind and indulge in comfort during their stay.
Convenient Services
With valet and self-parking options available, the hotel ensures a hassle-free experience for guests. Additionally, services like bike hire, car hire, and a 24-hour front desk cater to all needs promptly.
Prime Location
Located just steps away from Morrin Centre and other key attractions, Hôtel Palace Royal Jaro provides easy access to the best of Quebec City. The perfect starting point for your Quebec adventure.
To experience luxury, convenience, and prime location in Quebec City, book your stay at Hôtel Palace Royal today!
Rooms & rates
Suite with Panoramic City View, 1 King
Sleeps 2 · 39 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Interior Garden Balcony Suite, 1 King Bed wih Sofa-Bed
Sleeps 4 · 46 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Interior Garden Balcony Suite, 1 Queen Bed and 1 Queen Murphy Bed
Sleeps 4 · 46 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Exterior View Suite, 1 Queen Bed and 1 Queen Murphy Bed
Sleeps 4 · 46 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Interior Garden Balcony Family Suite, 2 Queen Beds and Sofa-Bed
Sleeps 7 · 46 m² · Sofa bed, 2× Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Suite, 1 Bedroom
Sleeps 3 · 37 m² · Queen Bed
- Desk
- Private bathroom
- Coffee/tea maker
- Safety deposit box
- TV
Suite, 1 Queen Bed and Sofa-Bed (Interior)
Sleeps 4 · 39 m² · Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Exterior View Suite, 1 Queen Bed and Sofa-Bed
Sleeps 4 · 37 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Classic Room, 2 Double Beds
Sleeps 4 · 28 m² · 2× Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Amenities
- WiFi available
- Indoor pool
- Swimming pool
- Sauna
- Fitness center
- Accessible parking
- Parking
- Parking garage
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- 24-hour front desk
Show all 58 amenities
- Business center
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- ATM/cash machine on site
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Heating
- Hot tub/Jacuzzi
- Ironing service
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Vending machine - drinks
Location
775 Honoré-Mercier, Quebec City, CA
- Check-in
- from 05:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.14589 reviews
+ Great location near Old Quebec+ Friendly staff− Cleanliness issues in the bathroom− Maintenance problems in the room
Cleanliness6.8
Service9.3
Location9.3
Room Quality7.3
Amenities8.3
Value for Money7.3
Very disappointed and will never come again
1.0− The room facilities are very outdated, and the light fixtures were covered in dust—they were extremely dirty. There wasn’t even a kettle in the room, and no complimentary bottled water was provided. Considering the high price, this hotel is absolutely not worth the money.
Guest review
5.0Bien situé.
− Chambre pas au goût du jour. Sale bain qui a aussi besoin d' amour. Silicones du bain pas propres et problèmes de toilettes. Et là cafetière fait un bruit infernal et fonctionne une fois sur deux et il ne donne que 2 cafés! Donc 🤷 il y en a un qui n'en a pas eu.. je n'y retournerai pas. Au prix de 900$ pour 2 jours on s attendait à mieux.
Guest review
8.0Bien situé près des restos et des plaines d’Abraham
Guest review
10.0Very clean hotel Room was so comfortable, lots of space and amazing view of the pool Front reception staff were incredible Easy check in Eddy was amazing and brought all our stuff up to the room
− Nothing
Je vais sûrement y retourner l'an prochain!
7.0J'aime l'emplacement, près de tout, on peut marcher. La suite était bien, avec une belle vue sur la ville. Lit très confortable. Les employés sont très sympathiques et serviables.
− Je séjourne à l'hôtel, aux mêmes dates (anniversaire de mariage), dans la même suite depuis 2021. J'ai toujours demandé et reçu la suite 622 à laquelle je tiens. Cette année, même avoir réservé très à l'avance (18 sept. 2025), je n'ai pas eu la suite demandé. J'étais très déçu. On nous a mis dans la suite 721. La section salle de bain a besoin d'amours. Beaucoup de moisissures dans le silicone du bain, ayant MPOC, cela n'a pas été bon pour ma respiration. Beaucoup de saleté qui semblent être prisent dans le silicone au bas du cadre de porte (MPOC). Le contour des barres de soutien dans la douche, très sale. Les robinets de la salle de bain étaient branlant, difficulté à manier. Le robinet de la section cuisine dégoutait en permanence. Après que l'équipe d'entretien soit passé, ils n'ont pas bien fermé notre porte! La réception fera enquête. Le sofa, et la chaise de bureau taché et défraichie. J'ai demandé un drap et une serviette supplémentaire pour couvrir le tout. Et pour cette suite, ne soyez pas surpris, le coffret de sûreté se trouve dans la vanité de la salle de bain!
Guest review
6.0− J'ai trouvé mon séjour cher. Je m'attendais a mieux. Selon moi la chambre ne valait pas 500$la nuit. Lit trop mou. Piscine petite et pas de creux. L employée semblait s'ennuyer a la piscine. Chaîne de la toilette tombait toujours quand on fluschait. . C était long pour le check in.
Good to know
Please note, children under 3 stay free of charge. Any older children are charged CAD 20 per night.
Please note that for bookings of more than 6 rooms, different conditions will apply. Please contact property for details.
For stays of 2 nights or less no housekeeping will be done during your stay.
For all special requests, please contact the front desk. For stays of 3 nights or more: After the second night, we change the towels, empty the trash and the coffee machine. After the 4th night, a complete housekeeping of the room is providedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
›Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
Public parking is possible on site (reservation is not possible) and costs CAD 26 per day.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for CAD 15 per person per night when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for CAD 10 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for CAD 25 per person per night when using an existing bed.
Children from 3 years old to 12 years old stay for CAD 15 per person per night when using an available extra bed.
People 13 years old and over stay for CAD 35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.