Japanese-Style Room
Sleeps 6 · 30 m² · 6× Futon Mat, 5× Futon Mat
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
Bankokuya
★★★★ Tei 1 Yuatsumi, Tsuruoka, JP
8.2 guest rating· 69 reviews
About this hotel
Mountain Views and Hot Spring Bath
Bankokuya in Tsuruoka offers stunning mountain views and access to a relaxing hot spring bath, perfect for unwinding after a day of exploration.
Japanese Cuisine and Electric Vehicle Charging
Indulge in authentic Japanese cuisine at the on-site restaurant and take advantage of the convenience of free private parking and an electric vehicle charging station.
Family-Friendly Amenities and Shared Lounge
With an indoor play area for children and a shared lounge for all guests, Bankokuya ensures a comfortable stay for families and individuals alike.
Book your stay at Bankokuya for a rejuvenating retreat in Tsuruoka!
Rooms & rates
Deluxe Quadruple Room
Sleeps 4 · 34 m² · 2× Twin bed, 2× Futon Mat
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
Suite with River View
Sleeps 10 · 44 m² · 2× Twin bed
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
Suite with Mountain View
Sleeps 10 · 44 m² · 2× Twin bed
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
Junior Suite
Sleeps 6 · 26 m² · 2× Twin bed
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
Japanese-Style Quadruple Room
Sleeps 5 · 32 m² · 5× Futon Mat
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
Japanese-Style Quadruple Room
Sleeps 5 · 32 m² · 5× Futon Mat
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
Family Room with Mountain View
Sleeps 6 · 29 m² · 2× Twin bed, 6× Futon Mat
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
Deluxe Family Room
Sleeps 5 · 29 m² · 6× Futon Mat
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
- TV
Amenities
- WiFi available
- Spa/wellness center
- Sauna
- Hot spring bath
- Free Parking
- Private parking
- Street parking
- Restaurant
- Air conditioning
- 24-hour front desk
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
Show all 61 amenities
- Family rooms
- Access to health care professionals
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Daily housekeeping
- Designated smoking area
- Electric vehicle charging station
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fruits
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Karaoke
- Key access
- Kid meals
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Minimarket on site
- Open-air bath
- Physical distancing in dining areas
- Physical distancing rules followed
- Public Bath
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Table tennis
- Thermometers for guests provided by property
- Vending machine - drinks
- Wine/champagne
Location
Tei 1 Yuatsumi, Tsuruoka, JP
- Check-in
- from 03:00 PM to 07:00 PM
- Check-out
- until 10:00 AM
What guests say8.269 reviews
+ Excellent food quality+ Polite and responsive staff− Unpleasant odors in rooms− Insects reported in certain rooms
Cleanliness7.0
Service9.0
Location8.5
Room Quality7.5
Amenities8.5
Value for Money8.0
ちょっと遠かったけどまた来たいです。と
7.0静かな所で夕食も朝食も大変美味しかったです。 温泉もサウナも疲れが取れました。
− 夕食の時は案内してもらって、朝食の時は「係の者が案内します」と聞いたのに結局誰も来なくて勝手に自分達で、「こういう食べ方でいいよね」とかいいながら食べました。 でも素敵なホテルでした。
建物が 大きいだけで 社員教育が なってない
5.0風呂が ４ヶ所あって それぞれ 趣があり 清潔でよかった
− フロントがひどい 着いた時 男女2人で話してて いらっしゃいませがなかった 翌朝 散歩に出て 帰ってきた時も 何もない 色々なホテルに泊まったが 初めてでした 子供が オネショしてしまい 連絡して 処理してもらいました 帰りに クリーニング代 6600円 請求されました
Guest review
10.0Wow, amazing , if I knew it's that great I would stay more then one night. Traditional , just on the river side, clean, with some options onsen open and closed, summer yokata, good evening and morning Japanese meals
− I liked everything
Guest review
8.0日時によるのか、混雑感がなく、館内でゆったりと過ごせました。 お食事がとても美味しかったです。 源泉もツルツルしてよかったです。 パックができたのは思いがけなく嬉しかったです。
− エレベーター内がタバコ臭がして不快でした。 全てのお風呂が源泉掛け流しでなかったのが残念でした。
Nice country ryokan
9.0Very nice ryokan with in room bath
− Would rather have meals in a dining room instead of private rooms. Meals were average.
温故知新によりアップデートし続ける良き宿
9.0朝食の鯛づくしが本当に最高でした。 ラウンジの庭園が素敵。 1階の露天風呂は素晴らしい。
− 浴衣のサイズが難しかった。 露天風呂の初見は、お湯の温度が熱い場所とちょうどいい場所が入るまで分からなかった。
Good to know
In order to arrange shuttle service, please inform the property of the arrival time.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
›Internet
WiFi is available in public areas and is free of charge.
›Pets
Pets are not allowed.