Superior Room, Multiple Beds
Sleeps 4 · 2× Twin bed, Sofa bed
- Desk
- Air conditioning
- Coffee/tea maker
- Free WiFi
- Minibar
Novotel Pekanbaru
★★★★ Jalan Riau No 59 Kampung Baru Senapelan, Pekanbaru, ID
8.6 guest rating· 152 reviews
About this hotel
Convenient Location
Novotel Pekanbaru, just 200 meters from Ciputra Mall Seraya, offers easy access to the city's key destinations. A short drive to both the business district and government offices makes it ideal for business travelers.
Comfortable Rooms
The air-conditioned rooms with flat-screen TVs and cozy seating areas provide a relaxing retreat. The private bathrooms with hot and cold water showers ensure a refreshing stay.
Exceptional Services
With a 24-hour front desk, tour assistance, and laundry services, Novotel Pekanbaru ensures a hassle-free experience. Indulge in delicious meals at the on-site restaurant for a complete stay.
Book your stay at Novotel Pekanbaru for a seamless blend of convenience and comfort.
Rooms & rates
Junior Suite, 1 King Bed
Sleeps 4 · King bed
- Desk
- Air conditioning
- Coffee/tea maker
- Free WiFi
- Minibar
Superior Double Room with Sofa Bed
Sleeps 4 · 32 m² · Double bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Superior Twin Room with Sofa Bed
Sleeps 4 · 32 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Junior King Suite
Sleeps 4 · 45 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Superior Double Room
Sleeps 4 · 28 m² · Double bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Superior Twin Room
Sleeps 4 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Deluxe Double Room with Balcony
Sleeps 4 · 28 m² · Double bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Deluxe Twin Room with Balcony
Sleeps 4 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Amenities
- WiFi available
- Access to health care professionals
- Cleaning standards that are effective against Coronavirus
- Delivered food - securely covered
- Face masks for guests available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Laundry washed per local authority guidelines
- Physical distancing in dining areas
- Staff adhere to local safety protocols
Location
Jalan Riau No 59 Kampung Baru Senapelan, Pekanbaru, ID
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.6152 reviews
+ Comfortable bed+ Good breakfast choices+ Friendly staff+ Great location− Mosquitoes in dining area− Air conditioner not as cold as expected− Limited transportation options
Cleanliness8.1
Service8.8
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.5
Super stay !
8.0Excellent location
− More healthy breakfast foods welcome
First Time Staying At Novotel Pekanbaru
10.0Lokasi staregis dekat dengan mall, kamar luas 1210,1217,1219,1222. Makanan di restauran sangat variatif, ramah anak.
− Sedikit kecewa dengan personil security di gate jaga, tidak mengarahkan kendaraan pada saat masuk menuju lobby sehingga salah arah. Dan sempat adu argumentasi dengan security. Saya cek in tanggal 20 hari jumat. Menginap 3 malam. Saran : perlu pelatihan service excellent bagi personil security.
Guest review
9.0Tranquille . Personnel tres sympa. Nourriture européenne
− La localisation .... un peu loin de l aeroport
Guest review
9.0Comfortable bed, and its beside ciputra mall. The buffet breakfast has alot of choices
− Nil
wonderful stay at Novotel Pekanbaru
10.0I had a wonderful stay at Novotel Pekanbaru. The buffet breakfast offered a wide variety of delicious options, and the service throughout my stay was excellent. Jeje provided outstanding service, and Rani from the restaurant impressed me with her warm hospitality and for remembering my previous visit. Fina at the Front Office was also very friendly and welcoming. The room was clean and comfortable, and I would also like to extend my appreciation to the Housekeeping, F&B, and Front Office teams for their great work. Thank you to Mr. Rudy, the Executive Assistant Manager, and Mr. Sentot, the General Manager—you both did a great job in ensuring an exceptional guest experience. I truly enjoyed my stay at Novotel Pekanbaru and look forward to returning again.
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
›Parking
No parking available.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in public areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 15 years old stay for Rp 0 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.