The Atlantic Hotel♡

Guest review

10.0

Great customer service 🔥

HORRIBLE

2.0

come in didnt know i had to pay a $150 deposit??!?! dont understand then afterwards me and my family we’re checking out the rooms. There was was barely anything half of the stove didn’t even work no bathroom utensils at all not even a piece of toilet paper. The towels were stained black from the inside mind you these are white towels, the drawer and under the bathroom sink was also broken. Our balcony door didn’t even open, but there was so much cigarette and dirt outside of that patio worst overall in one of the rooms that I had got minds you, everything was turned on basically at the same exact time like a C wise, I had water dripping down my face in the middle of the night that woke me up. The ceiling was full of water. Droplets the pool was closed. Nobody wanted to open the pool, and the staff members are very rude and not understanding at all out of 10 would not recommend. Definitely will be taking my money elsewhere.

Guest review

2.0

I stayed in room 403 it rained the 5th day I was there and the roof leaked ruined our food and even stained some of our clothes… I went down told the front desk and they said they already knew it leaked never did ask if they could help or anything said it leaked when it rained…. Very unsafe for anyone to stay there because of mold and everything where the water sat on the ceiling

Guest review

2.0

Stains in bed sheets , dirty Didn’t wanna give refund 👎

Guest review

2.0

Walking in the room smelled musty. The ac was on snow it was so cold but we found it was needed to keep the moisture down. When we turned to comfy temp (mid 70s) the room became humid and damp. But the sheets and towels had orange stains. The floor had sand all over. Everything was run down looking. I heard there was a change of hands recently but u cant just slap a coat of paint on and call it renovated!

Guest review

2.0

Property was falsely advertised. Over the phone confirmation of unit was inaccurately portrayed. Appliances did not work properly. Bed fell apart when laying on it. Bathroom shelves had rust peeling from it. Pool had large roaches and algae in water. Room had minimal lighting. Fourth floor room that was promised was not provided after booking. Full odor throughout hallways. Inconvenient parking with minimal spaces near property. Sore flushing toilet. Kitchen falsely advertised, only hot plate-type provided. Mold in room, I kept breaking out in hives. Sheets and pillows cases were dirty upon arrival. Desk with outlets attached were falling out of the desk. Outlets did not work proper for charging devices. Tv was mounted but falling off of wall. Balcony door did not close completely and was difficult to open.