Swastik Guest House♡

Guest review

3.0

I just want to state that you have a lovely woman working for you as a volunteer who made up for the lack of service otherwise your staff would have got a zero because we didn't see any! I think she was aussie! If it were not for her, we would have been super annoyed at the whole situation.

− We stayed with you because of the proximity to Nagarkot trail. We arrived by taxi really flustered because of the elections being on in the city. The host did not let us know that there were elections and there was no help given with our arrival, bags or even a welcome. We were taken into three dark, foul-smelling rooms which people had obviously been smoking in, which were not clean. One of our rooms did not even have a lock on the door and had a ridiculously hard bed. No hot water at all, despite me asking multiple times, and no heater or gesyer visible. No communication at all, despite my attempt to speak Hindi with the guy who answered the door. We asked what time breakfast was, as we had booked it, only to receive a shrug when we asked for 8 or 8.30 - breakfast time came and went in the morning and noone came for us and noone was in the hotel or at the desk. Nothing. Still no hot water either. THERE IS A WHOLE OTHER SECTION to the hotel over the road - noone told us and the entrance is not easy to see nor visible at night. The worst thing was that we had to leave in the early morning and noone was around, so we had to leave our bags in one of the rooms and take one key on our trip. When we returned, out of the goodness of our hearts we tried so hard to find someone to check us out and thank goodness, were finally taken to the 2nd part of the hotel. What makes this worse is that one of my guests was autistic. You have no idea how hard it was for him to sleep without a lock on his door, in a smoky room, on a very hard bed, without breakfast or hot water or any communication. He was so angry and it nearly ruined his trip. You guys need to work better at putting some signage up or welcoming guests. Awful.

Auf keinen Fall buchen!

1.0

Nichts.

− Das Zimmer war dreckig, das Bad ekelhaft. Steckdosen haben nicht funktioniert.

Guest review

7.0

Goede locatie met een leuk dakterras. Vriendelijke gastheren.

− Badkamer was in mindere staat dan de andere verblijven waar ik al verbleef

Poor

3.0

Nthinh

− Every

Exceptional

10.0

The place is very confortable, I really enjoyed the roof top where you can enjoy the sun and get beautiful seen on the mountains

Exceptional

10.0

I had a lovely stay at Swastik Guest House. The rooms are big and very clean. The rooftop is the perfect area to chill anytime of the day. The staff are amazing:))