Luxe
Sleeps 5 · King bed, Bunk bed
- Desk
- Balcony or patio
- Private bathroom
- Coffee/tea maker
- Free WiFi
Potters Heron Hotel
★★★ Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF, Romsey, GB
8.2 guest rating· 109 reviews
About this hotel
Discover the charming Potters Heron Hotel, where comfort meets convenience in the heart of Romsey.
Breathtaking Views and Relaxation
Unwind on our scenic terrace or garden, perfect for peaceful moments and soaking in the beautiful surroundings.
Exceptional Dining Options
Savor delectable meals at our on-site restaurant or enjoy room service. Start your day with a full breakfast available on weekends, ensuring a vibrant start to your day.
Business Meets Leisure
Whether you're planning a corporate event or a family gathering, our versatile conference space and 24-hour front desk service cater to all your needs while you enjoy complimentary high-speed Wi-Fi throughout the property.
Experience a delightful stay at Potters Heron Hotel—your serene escape awaits, so reserve your room now!
Rooms & rates
Comfy
Sleeps 2 · Double bed
- Desk
- Balcony or patio
- Private bathroom
- Coffee/tea maker
- Free WiFi
Fancy
Sleeps 2 · King bed
- Desk
- Balcony or patio
- Private bathroom
- Coffee/tea maker
- Free WiFi
Comfort Double Room, 1 King Bed
Sleeps 2
Premium Double Or Twin Room, 1 Bedroom, Garden View
Sleeps 2
Really Comfy
Sleeps 2 · King bed
- Desk
- Balcony or patio
- Private bathroom
- Coffee/tea maker
- Free WiFi
Really Comfy Accessible
Sleeps 3 · Twin bed
- Desk
- Balcony or patio
- Private bathroom
- Coffee/tea maker
- Free WiFi
Snug
Sleeps 2 · Double bed
- Desk
- Balcony or patio
- Private bathroom
- Coffee/tea maker
- Free WiFi
Standard Double Room, 1 King Bed
Sleeps 2
Standard Double Room, 1 Bedroom
Sleeps 2
Amenities
- Free WiFi
- Conference space
- Coworking spaces
- Free self parking
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Breakfast available (surcharge)
- Wheelchair-accessible on-site restaurant
- 24-hour front desk
- Accessible shuttle
- Banquet hall
- Couples/private dining
- Elevator
- Food and water bowls
Show all 27 amenities
- Front entrance ramp
- Garden
- Handrails in stairways
- Luggage storage
- Meeting rooms
- Nature reserve
- No accessible shuttle
- Picnic area
- Proposal/romance packages available
- Smoke-free property
- Stair-free path to entrance
- Terrace
- Well-lit path to entrance
Location
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF, Romsey, GB
- Check-in
- from 03:00 PM to anytime
- Check-out
- until 11:00 AM
What guests say8.2109 reviews
+ Friendly staff+ Comfortable beds+ Great location+ Clean rooms− Limited parking− Expensive breakfast− No spa services
Cleanliness7.0
Service7.8
Location7.5
Room Quality7.5
Amenities7.1
Value for Money6.7
Guest review
8.0The hotel is beautiful, the staff friendly and efficient, the food was freshly cooked, hot and tasty although the chips too greasy for me, I thoroughly enjoyed the hake, The room was very clean but unfortunately I struggled to sleep in the heat with no air conditioning or even a fan
Guest review
4.0Booked our stay through Expedia for a weekend. Staff friendly upon check in and let us check in slightly early. How the room was advertised on Expedia does not match how the rooms look (ours at least). Rooms are advertised as sound proof - this isnt true. We were woken up both mornings by people having normal volume conversations in the corridor. It sounds like they're in the room with you. Room was advertised as King size bed, it was a double bed. Bathroom very outdated in decoration, shower old and very stiff. Hairdryer airvent was broken in multiple places, the gap big enough to accidentally suck up bits of your hair. Cable was stretched and my partner thought he got an electric shock from it. The first night something happened in the kitchen so there was no food available from the restaurant. Reception desk often unmanned, as was the bar when waiting to order drinks. Dust and dirt in the radiator. We complained to Expedia, who attempted to reach out to the hotel for a refund, which was denied.
Guest review
4.0Upon checking-in I was informed that the hotel had been sold and was due to close imminently. This was evident throughout the establishment. The accommodation was tired and dated late 60's and uncared for. The bed was reasonably comfortable despite being 2 singles joined together. The restaurant was cold, grubby and lacked any atmosphere. The food was dreadful. A charming young girl rushed around trying to offer a degree of service whilst the "Manager" lacked any interest and kept disappearing which resulted in long waits to be served at the bar. The bar stock was obviously being run down as more than 50% of the taps were empty. Ironically, I had been advised not to stay at Potters Heron: I wish now that the advice had been taken.
1 night stay
6.0Overnight stay.
Communication
6.0When i required a second key, the reception didn’t tell me to return it, and consequently didn’t clean our room. Further to that they didn't contact us the following day to tell us that. Communication is the key to most successful business.
Recent 2 night stay
8.0Staff very welcoming and accommodating, room reasonably clean , however decor needs updating and attention to details in the cleaning required , bed extremely comfortable to where we are looking to purchase that brand next , breakfast good value for the cost
Good to know
Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
›Pets
Service animals are exempt from fees/restrictions
›Check-in & Check-out
Contactless check-out is available
›Pets
Pets allowed
›Covid
Property does not offer onsite COVID-19 testing
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available
›Health & Safety
Property does not require health documentation at check-in
›Pets
Only dogs are allowed
›Pets
Service animals are allowed