St. George Suites by Hoco Hotels Collection♡

Guest review

2.0

I had a really bad experience. Check-in information wasn’t provided until 4:15 when it had previously been said that it would be at 3pm. When I arrived I discovered that the bed was broken- the bed frame was broken and the bed sagged to the point you could not sleep on it. When I informed them, it took 2 hours for them to look at it and get back to me, at which time they said it couldn’t be fixed and there were no other rooms available. They said I needed to sleep on the fold-out couch in the room. This fold out was extremely uncomfortable with a very thin mattress. I ended up having to pull the mattress off the bed and sleep on the floor. When I communicated this, I was told a discount would be applied which will take 2 weeks to arrive. I believe I should have been refunded the entire cost. It is unacceptable to have a hotel room without a bed.

Guest review

6.0

The beds were terrible.

Guest review

10.0

Amazing property! We highly recommend. We will be booking again. Great location. Fabulous service.

Location Location Location....is everything!

8.0

Directions to the suite were poor and finding the suite proved to be even more difficult. Walking the street helped immensely and by a process of elimination found the single door entrance to our suite. Very small sign on the door indicated such. The door had a very large circular hole in it and not sure why!!!! Once inside and up 21 steps the apartment itself was disappointing as we mentally compared the website pictures with the present reality. The two images didn't jive. Nothing wrong with retro furniture if in good shape, functioning well, and all the pieces there. Bathrooms were tiled nicely but the one shower faucet needed repair to keep it securily fastened on the wall. Very poorly appointed kitchen so bring cooking utensils. The TV was a huge issue with texts of apologies but no one ever came to the suite to assist with this amenity that didn't work. The windows did not open so the noisy air conditioner HAD to be on at all times making it difficult to hear conversations. The very best feature was the downtown location.....especially after the pub below closed. .

Guest review

10.0

Great location and under the new management it seems that a thorough deep cleaning has been done. It is noisy from the bar below at closing time so be prepared for that if you choose to stay here. Perhaps a stove top kettle to boil hot water for tea would be nice.

Guest review

8.0

Location excellent for Avon Theatre and shopping. First step at the street entrance is too high. Grab bar mounted on the door frame will help. Handrail should be continuous at the top of the stair. Foot stool should be offered to access the high bed.