Artea Narrika♡

Great location

10.0

Lovely little pension in the old town. Yes as other people have said noisy when the door onto the little balcony was open but closed couldn’t hear anything. There is a lift as well which was good. Comfy bed basic room but I didn’t need much else!

Great location

8.0

We liked this pension though I agree with some of the comments that it can be noisy. However you are in the middle of the old town and people noise is to be expected and I think adds to the whole experience. Rooms are small but adequate. Signage is non-existent so follow the street numbers. I would stay here again.

Location great, rest not so much

6.0

Strange hotel. Kind of inside an existing block of flats. The main issue was the noise. Street noise died after midnight but anyone moving or talking in the property can be heard so sleep is limited. The first room we had was very poor so asked to move which they very kindly accommodated. I’d say stay here if you are obsessed with location here and on a budget

Lacking basics

2.0

Located in the old town but not easy to initially find, no signage. We had to ring the bell and wait aged for the large solid door to open. Our room, small but with a Juliet balcony looking down onto the cobbled street below was poorly equipped with basics, not glasses, only one towel, old furniture. We were only here for one night, the ending of our wonderful time in the Basque country Watch an amusing video taken from our room on you tube

Not what was stated

6.0

I booked this hotel/pension after reading some good reviews. However when we arrived it definitely was not what we expected. It is a pension as opposed to a hotel. The location is perfect and the room was very clean. We booked a “Superior Double Room with a big balcony”. When we arrived we were given a smallish room with a double bed and no balcony (doors/window that opened onto a Juliet Balcony). There was then a knock at the door to say it was the wrong room and we were meant to be in the room next door. We went to that room which was slightly larger, had 2 single beds and the same balcony which was covered in scaffolding and plastic on the outside. I went to reception and spoke to them again and was given the option to move back to the original room which we did. Our stay was pleasant as we just slept there but the room was noisy in that you can hear when any other guests near you arrive or depart. Upon checking out I spoke to the lady on reception (maybe the owner) to say that we were disappointed that the room was not as described or pictured on their website. I asked about the rooms with “ big balconies” and was told there was none. Certainly I could not see any from the outside of the building. She did offer to reduce the rate by £40 over the total stay of 3 nights which was kind.

Basic hotel

6.0

This hotel was very basic for the price. We stayed in a superior double and the bedroom was just about large enough and the bed comfortable. The bathroom, however, was tiny, shower not really large enough and the towels were weird in that they didn’t dry you! Tea and coffee making facilities left a lot to be desired. We’d not stay here again, I’m sure there are much better budget hotels out there. We parked in the Okenda car park for one and a half days but were charged 50 euros 20, the cost of two full days, plus the machine only accepted cash not cards.