Room with Tatami Area & Lake View - Non-Smoking
Sleeps 3 · 17 m² · 2× Twin bed, Futon Mat
- Desk
- Air conditioning
- Coffee/tea maker
- TV
- Telephone
Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan
★★★ Shikotsuko Poropinai 7, Chitose, JP
8.9 guest rating· 309 reviews
About this hotel
Scenic Views and Relaxation
Enjoy breathtaking lake views from the terrace and relax in the onsen with sauna and hot spring baths.
Authentic Japanese Dining
Indulge in delicious Japanese cuisine at the family-friendly restaurant serving up traditional dishes.
Outdoor Adventures
Embark on exciting outdoor activities like skiing and hiking in the beautiful surroundings of Chitose.
Book your stay now at Marukoma Onsen Ryokan to experience tranquility and Japanese hospitality in the heart of nature.
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Rooms & rates
Suite with Tatami Area - Non-Smoking
Sleeps 5 · 33 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- TV
Room Selected at Check-In - Non-Smoking
Sleeps 4 · 13 m² · 4× Futon Mat
- Desk
- Air conditioning
- Coffee/tea maker
- TV
- Telephone
Japanese-Style Room with Lake View - Non-Smoking
Sleeps 2 · 17 m² · 2× Twin bed
- Desk
- Air conditioning
- Coffee/tea maker
- TV
- Telephone
Japanese-Style Room with Mountain View - Non-Smoking
Sleeps 6 · 13 m² · 4× Futon Mat
- Desk
- Air conditioning
- Coffee/tea maker
- TV
- Telephone
Japanese-Style Room with Lake View - IRORI Kaiseki - Non-Smoking
Sleeps 2 · 17 m² · 2× Twin bed
- Desk
- Air conditioning
- Coffee/tea maker
- TV
- Telephone
Room with Tatami Area & Lake View - IRORI Kaiseki - Non-Smoking
Sleeps 3 · 17 m² · 2× Twin bed, Futon Mat
- Desk
- Air conditioning
- Coffee/tea maker
- TV
- Telephone
Amenities
- Spa/wellness center
- Sauna
- Hot spring bath
- Free Parking
- Restaurant
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Skiing
- 24-hour front desk
- Non-smoking rooms
- Family rooms
- Access to health care professionals
- Canoeing
Show all 61 amenities
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Face masks for guests available
- Fire extinguishers
- First aid kit available
- Fishing
- Food delivered to guest room
- Games room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Hot tub/Jacuzzi
- Invoice provided
- Karaoke
- Key access
- Kid meals
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Open-air bath
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Public Bath
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Terrace
- Thermometers for guests provided by property
- Vending machine - drinks
Location
Shikotsuko Poropinai 7, Chitose, JP
- Check-in
- from 02:00 PM to 08:00 PM
- Check-out
- until 10:00 AM
What guests say8.9309 reviews
+ Stunning location+ Excellent service− Bugs reported− Some cleanliness issues
Cleanliness8.4
Service9.2
Location9.2
Room Quality9.0
Amenities8.7
Value for Money8.7
Guest review
8.0Charme, calme, onsen privé et vue sur le lac
− Quasiment rien à faire ormis la contemplation du lac et les onsen. Tarifs. Établissement accueillant beaucoup plus de personnes que nous ne l'avions pensé.
Beautiful location (but skip the coffee)
8.0The place is absolutely beautiful with a lake view. Food was very goods. The onsen space was also very nice right in front of the water.
− In the evening we had dinner in a restaurant in the lower floor with all closed windows although we were expecting to have the lake view. Additionally for the kind of hotel the breakfast had terrible coffee (which is very rare in Japan even at the convenience stores). We expected more care in some of those aspects.
Loved the onsen and kaiseki
9.0Amazing onsen experience, great location, lovely kaiseki meals
− None
Guest review
10.0非常乾淨，附近森林茂密
− 無
Séjour moyen
8.0Super emplacement, repas très bon. Chambre grande avec magnifique vue et literie confortable. Super onsen privé.
− Restaurant ressemble plus à une cantine, moche et bruyante. Le tatamis de notre chambre était taché en plusieurs endroits. Le petit balcon devant la chambre était insalubre avec une moquette moisie et les barrières rouillées. Les joints des fenêtres étaient décollés. La chambre aurait besoin d'un sérieux rafraîchissement. Pour l'extérieur, le jardin devant l'hôtel est très joli mais pour s'y rendre il faut passer devant une espèce de zone ou les vieux meubles et autres micro-ondes sont entassés, pas terrible.
Gran estancia
9.0El onsen y las vistas son brutales. Tiene una ubicacion un poco aislada pero preciosa. La cena es muy buena y el desayuno tambien esta muy bien
− Esta un poco anticuado
Good to know
Child rates are applicable. Please contact the property for further details. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Internet
No internet access available.
›Pets
Pets are not allowed.
›Parking
Free private parking is possible on site (reservation is needed).