Airport Chalet♡

Terrible

2.0

The worst service I have ever had. Terrible. I have never been treated as badly in my entire life. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible.

Don’t stay here!

2.0

Tara Lyn Jean 1/5 20 minutes ago on Google A little back story . I have insomnia and sometimes when it gets really bad I get really sick. Just tired sick. So sometimes for the sake of my household and sanity I check into a hotel , airbnb for a few nights. It usually does the trick. I have stayed at the edge water, sternwheeler. All great and quiet. This time I stayed here. I was very sick and five days without sleep. I booked online, checkin went fine. I had a cigarette in my room (yes I know- I was prepared to face the charges) , a lady came to my room and like aggressively and physically tried to get in my room. She asked me to check out, I would never have begged if I was not sick but I did, and here I am still. She than tells me that every room gets checked/cleabed - even if you don’t want it .WHAT????? I have never heard of this before anywhere??? So another sleepless night came and I called the front desk to make sure than no one bothered me ….. in case I did actually fall asleep. The gentleman on the phone said too bad the manager would come in regardless…… again what?????? So skip forward to noon the following day still no sleep. I get a call saying they must clean the room . I said no you don’t . Followed by knocking now. Could you imagine if I actually fell asleep…. The guy said they have to ask me to leave again, is that how they make extra money , rent out the room twice over???? This is not even legal. So I told the guy if all you want to do is check the room go do it. Anyway do not stay here.

2 star drops 1.5 star

4.0

april 9 previous guest garbage not removed TV screen dirty TV partially broken water smells - bacteria needs bleaching? no microwaves in any rooms no compensation for issues Have stayed many times but last 2 were unsatisfactory. Formerly dinners were good but last 2 stays were unsatisfactory, however breakfasts still ok.

Reliable Lodging in Whitehorse

6.0

We have stayed here multiple times over the years and will probably continue to stay here on future trips. Here is the good: conveniently located on the Alaska Highway, rooms are clean, the motel unit (also referred to as the Annex) has outside entrances which allow you to park near your door (a difficult thing to find in Whitehorse). The restaurant has good food and pleasant service. The rooms we have stayed in are freshly painted and pet friendly rooms are available. Here is the bad: even though we've always gotten a non-smoking room, the bedspread and blankets have cigarette burns in them. The curtain has tears and does not hang straight, so need to pin together for privacy, the parking lot is rough with potholes, the bed bases are not boxed in so things can roll under the beds, no microwave and larger beds (queen or king) not available.

A quaint reflection of what used to be the best - that's still okay.

8.0

Going in, it meets the description that a few others mentioned. It's barely '60's decor. They still use KEYS - real, brass, can't bite them keys. The rooms are covered in paneling. In some cases, different kinds. And it's got the old-style foam-tile ceiling. And the floor squeaks and creaks. And not many outlets - I use a CPAP and had to unplug something to use it. But then...it's quiet. It's warm. The beds and linens were clean. The bathroom was very dated, but clean. The crew were all very helpful and nice. The breakfast, though not open (then) until 9AM, was excellent. Nope, it's not the Taj MaHilton, but it was a good night's sleep and a good breakfast for a good price.

Guest review

10.0

Great