Quality Inn♡

Horrible old place

2.0

The hotel was old, had leaks in the ceiling in the lobby. They gave us a room that had no towels in the bathroom The pillow cases were wrinkled. They didn’t have real tv, they had Roku. So no live tv. Only one night stand. Our door wouldn’t close unless you slammed it shut. The pool was cold and the hot tub was broken. We ended up leaving after a half hour and went next door to a nice hotel. Don’t stay there.

Hotel from hell - Quality Inn and Suites, Houghton Lake, Michigan

2.0

On July 30, 2022, we stayed at the Quality Inn and Suites in Houghton Lake, Michigan. 1. While the television was new, it was impossible to get any of the national channels – namely ABC, NBC, CBS, CNN, etc. We could only stream programs such as the best of Family Feud. 2. We had to ask for extra towels four time before we received any. 3. We had to ask for more toilet paper as what was left on the roll would not support two adults. 4. The was no hair dryer in the room. 5. We had to spend $17.00 for breakfast because the facility did not provide the hot breakfast that is advertised from Choice Hotels. The juice was Sunny D. The pastries were not very appetizing and looked old. The only cereal was sugar coated. There was not a single serving of Cheerios or other cereal that was plain. The coffee was lukewarm and not very strong. 6. We do not understand why our charge card was not immediately processed. The charge did not occur until August 26, 2022, almost a month after our stay. 7. The side door was held open with a rock. This was definitely a security issue. Do not stay here!

Not ready for guests

2.0

No wi-fi, no TV, no phone, no in room coffee, no cups, no ice. No one at desk during the night. Routy guests not dealt with, one slept on the couch in the lobby. You get a uncomfortable bed and a bathroom. Can't check in early as doors are locked until 3:00 p.m.

BEWARE!!

2.0

Booked online. When we got there at 6PM the lights were off and the doors locked, red stickers on the door. Windows were broken and some were boarded up. The phone has been disconnected. This appears to be an abandoned property!

Closed for renovations

2.0

Booked this hotel online for memorial weekend and they are closed for renovations!!! So ridiculous that you can even book online still. 3 hour trip almost turned into a nightmare thankfully I found another hotel with openings close to this location!!!!!!!

Motel in Transition

6.0

Room was nice but smoke alarm was not present and open wires were protruding from the wall. The door to the motel room hallway was never secured. The beds were comfortable and the room was clean. The lobby had a mildew smell to it. Continental breakfast was limited to cereal, bagels, bread, peanut butter, jelly-no butter. Fruit available. Coffee was in the lobby. I understand there are new owners who are making changes.