Grand Three Bedroom Sunset Villa
Sleeps 8 · 725 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Moon Palace The Grand Cancun All Inclusive
★★★★★ Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, Cancún, MX
8.5 guest rating· 496 reviews
The five stars
Moon Palace The Grand Cancun All Inclusive holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 8.5/10 across 496 reviews.
About this hotel
Luxurious Accommodations
Moon Palace The Grand Cancun All Inclusive offers elegant rooms with modern amenities including flat-screen TVs, iPod docking stations, and luxurious bathrooms with complimentary toiletries. Some rooms even feature a cozy seating area for relaxation, ensuring a comfortable stay for all guests.
Abundant Leisure Activities
Guests can indulge in a variety of activities at the resort, from water sports and golfing to cycling and enjoying the private beach area. With free bicycle use and car hire services available, exploring the beautiful surroundings of Cancún has never been easier.
Exceptional Services and Facilities
Experience top-notch hospitality with a 24-hour front desk, a hairdresser's, and a gift shop on-site. The resort also boasts an outdoor pool, children's playground, and a restaurant serving delicious meals. Free WiFi and parking add convenience to your stay at this magnificent property.
Book now for an unforgettable stay at Moon Palace The Grand Cancun All Inclusive and make lasting memories in the heart of Cancún.
Rooms & rates
Grand Three Bedroom Swim-up Villa
Sleeps 8 · 1025 m² · 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Grand Four Bedroom Sunset Villa
Sleeps 12 · 819 m² · Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Grand Four Bedroom Swim-up Villa
Sleeps 12 · 1142 m² · Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Grand Three Bedrooms Villa
Sleeps 10 · 725 m² · 2× Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Grand Four Bedroom Suite Villa
Sleeps 12 · 819 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Grand Deluxe Garden View
Sleeps 4 · 77 m² · Extra-large double bed (Super-king size), 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Adapted bath
Grand Governor Suite - King Size Bed
Sleeps 5 · 151 m² · Twin bed, Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Grand Deluxe Garden View
Sleeps 5 · 77 m² · Extra-large double bed (Super-king size), Twin bed, 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Adapted bath
Grand Swim Up Suite Garden View
Sleeps 5 · 77 m² · Twin bed, Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Fence around pool
- Heated pool
- Outdoor pool
- Pool bar
- Pool with view
- Rooftop pool
- Swimming pool
- Swimming pool toys
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness classes
Show all 134 amenities
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Beach
- Private beach area
- Sun loungers or beach chairs
- Golf course
- Mini golf
- 24-hour front desk
- Tour desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Aerobics
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- Babysitting/child services
- Beauty Services
- Bike tours
- Billiards
- Board games/puzzles
- Bowling
- Broadcast Live sport events
- Car hire
- Cashless payment available
- CCTV in common areas
- Chapel/shrine
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Contactless check-in/check-out
- Cooking class
- Currency exchange
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Entertainment staff
- Evening entertainment
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fishing
- Food delivered to guest room
- Fruits
- Games room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Hand sanitizer in guest room and key areas
- Happy hour
- Horse riding
- Hot tub/Jacuzzi
- Indoor play area
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Kids' club
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Lockers
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Nightclub/DJ
- Outdoor furniture
- Pedicure
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Snorkelling
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Table tennis
- Tennis court
- Tennis equipment
- Terrace
- Tour/class on local culture
- Water park
- Wine/champagne
- Yoga classes
Location
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, Cancún, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.5496 reviews
+ Great amenities for families+ Spacious rooms− Inconsistent food quality− Poor housekeeping service
Cleanliness7.5
Service9.5
Location9.0
Room Quality8.5
Amenities9.0
Value for Money8.5
Exceptional
10.0Best ever
− Nothing
Guest review
1.0− Extremely OVERPRICED & UNDERwhelming.
Guest review
10.0직원들이 친절하고 음식도 맛있고 편안하게 쉬다 올수 있었어요
− 바다 색깔과 해변이 조금 아쉽네요
Guest review
7.0Amenities
− The water in the Water park was cloudy for about 5 days.
Felicidad
10.0Las instalaciones en general todo, muy bueno para niños y adultos
− le faltó la playa
Guest review
8.0Mucha variedad y cosas por hacer. Comida muy deliciosa, la aplicación es muy útil para hacer reservaciones y solicitudes. En general disfrutamos bastante nuestra estancia
− Las instalaciones en varios espacios necesitan mantenimiento. El water park tenia varios espacios con moho. Un poco más de amabilidad con el personal, en es especial al chico delgado alto que está en el water flow es claro que el detesta ese trabajo. También bajarle un poco a la insistencia de comprar la membresía con ellos y enseñar a los vendedores a aceptar un no sin hacer malas caras.
Hotels of Earth · questions
- Is Moon Palace The Grand Cancun All Inclusive really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.