The Kooralbyn Valley♡

THE MAN EVENT

10.0

16’golfers turned up last weekend. The deal was amazing two night stay with two breakfast and 18 holes and a cart. The price was amazing but we also did a deal and took our band with us and performed Friday and Saturday night. After turning up an hour and a half late we won the locals over and gave them some good rock n reggae classics. The place may look a bit tired but perfect for what we wanted. THE MAN EVENT WILL BE BZCK THERE NEXT YEAR FOR SURE. So if you want to do a golf event there it’s perfect

5 star review from 2 happy vacationers at Kooralbyn Valley Resort.

10.0

Myself and my 8 year old grandson stayed for the weekend. The service from the minute we arrived at reception to our departure was wonderful. Nothing was too much trouble for staff who were always polite, helpful & friendly. The room was clean, tidy & very comfortable. Meals at the restaurant were delicious & terrific value for money. Tanya went above & beyond with her service-very professional & so kind to my grandson when he had a mishap with the hot chocolate! 5 stars from Trish & Elijah.

A great comeback to be a winner once again.

10.0

Absolutely a fantastic experience with friends playing golf was an amazing challenge and lived up to the hype with novelty holes great fairways and fast and true greens. The staff friendly and helpful with a beautiful resort breakfast on top. The rooms were top class with a top view and all the facilities from the games room to the bar and dart board were in good shape. This place deserves to thrive and the staff are doing great to deliver a quality resort golfing experience. I was impressed!

Horrible management of a rundown place

2.0

This was the worst resort experience I've ever had. The room and buildings were rundown and in need of maintenance. Beware the range of 'integrated' activities they advertise on the website are all outdoor or unavailable, so if it rains you will get stuck inside with nothing to do. Worst of all, the manager, Jeremy, demonstrated extremely poor customer service and communication when handling our refund request. Instead of listening to our concerns, he refused to accept feedback and accused me of lying about the close-down services to try getting our money back. I can tolerate subpar facilities and close-down activities. But I will NOT tolerate being wrongly accused of lying and blamed for dissatisfaction due to my 'misperceptions about the resort', as if it wasn't a result of misinformation from their side. The unprofessionalism and condescendence of the manager when communicating with me were appalling and simply unacceptable in the hospitality industry. The only positive thing was that the receptionist ladies were friendly and helpful to us, but I fear they will have to face consequences from their terrible manager. We felt ignored and disrespected by management as paying customers. I would strongly advise others to avoid staying here. There are many better places where guests are treated with respect.

Our favourite hidden gem

10.0

Our favourite hidden gem. This is our fifth trip to Kooralbyn in the last five years. We come for the amazing buffets but must say that the customer service is always exceptional. The beauty of the surrounds, the birdlife, the kangaroos, it is all just so stunning.

Relaxing

10.0

Having no where nice to stay in Beaudesert, booked the Kooralbyn resort for a 2 night stay and absolutely loved it. The restaurant staff and reception staff were awesome. Although the were nail polish marks on the curtains, this is literally the only thing I can say negative. Grandkids had a blast in the pool area, breakfast was delish.